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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

1. Which primary IT process improvements are addressed by HP Operations Analytics for issues facing IT management? (Select three.)

A) performing real-time modeling of the IT infrastructure
B) consolidating operations monitoring into a "single pane of glass"
C) service ticket automation
D) triage process improvements
E) enhancing the ability of IT to support business operations
F) aligning the activities of IT with the strategic goals of the business

2. Which capability should a salesperson discuss with a Director of Performance Testing to address the "inability to use production experience for continued improvement of application quality" pain point?

A) Dev/Ops cooperative relationship
B) mobile application monitoring
C) cloud application monitoring
D) "bring your own device" best practices

3. What does HP APM monitor across traditional, mobile, virtual, and cloud environments to keep the business healthy?

A) event logs
B) internet connections
C) applications
D) IT infrastructure

4. With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?

A) director of security
B) director of application quality
C) director of mobile applications
D) director of service management

5. With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

A) manager of applications support
B) director of mobile applications
C) director of distributed systems
D) director of service management

Solutions: