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HP Selling HP Business Service Management Solutions Sample Questions:

1. With which persona should a salesperson discuss diagnosing the downtime of mission critical applications?

A) director of performance testing
B) director of mobile applications
C) director of distributed systems
D) director of service management

2. Which capabilities and benefits are related to an IT Network Operations Center's efficiency and success? (Select three.)

A) availability monitoring
B) storage space optimization
C) network fault detection and triage
D) performance monitoring
E) application quality assurance
F) data usage and backup

3. In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)

A) director of performance testing
B) mobile applications administrator
C) LOB manager for applications support
D) director of quality assurance
E) director of distributed systems
F) director of service management

4. What is the HP approach to model-driven or model-based operations for the HP BSM solution?

A) a dynamic service model that maps dependencies and relationships in real time
B) modeling prioritized event calculations by their level of priority
C) an operational service desk system with automated ticket generation
D) modeling virtualized environments prior to rolling them out into production

5. Which primary IT process areas does the HP Operations Bridge solution help improve or enable?
(Select three.)

A) B storage tracking
B) real user monitoring
C) log analytics
D) cross-domain reporting
E) H automation of event correlation
F) monitor automation

Solutions: