Use Real MB-220 Dumps - Microsoft Correct Answers updated on 2021

Microsoft Dynamics 365 MB-220 Exam Practice Dumps

NEW QUESTION 42
You create a webinar event and integrate it with your webinar provider, ON24. You create a customer journey and send out a marketing email inviting your contacts to register for the event.
From where do initial webinar confirmation emails originate?

• A. a webinar advanced settings record in Dynamics 365 for Marketing
• B. the webinar provider's confirmation email process
• C. a marketing email tile in the Dynamics 365 for Marketing customer journey
• D. webinar event tile properties in the Dynamics 365 for Marketing customer journey

Answer: D

 

NEW QUESTION 43
You are a marketing professional.
You need to create a marketing form that will include a subscription list you have already created. The marketing form will be finalized by a colleague.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange then in the correct order.

Answer:

Explanation:

Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-subscriptioncenter#add-a-subscription-list-to-a-subscription-form

 

NEW QUESTION 44
You are creating a multi-day conference event that is attended by attendees. The attendees will require hotel accommodations.
You need to block off rooms for single occupancy, double occupancy and suites at the hotel.
Which method should you use to accomplish your task?

• A. Create a hotel record and then a hotel room reservation record for each room type.
• B. Create a hotel record and then a single hotel room reservation record for all room types.
• C. Create a hotel record and then a hotel room allocation record for each room type.
• D. Create a hotel record and then a single hotel room allocation record for all room types.

Answer: C

Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/invite-register- house-event-attendees

 

NEW QUESTION 45
Drag and Drop Question
You are creating a survey using a Dynamics 365 for Marketing Surveys. You need to include multiple question types.
Which survey question types presents the best choice for each scenario/example presented? To answer, drag the appropriate survey question to the scenario/example. Each survey question type may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/plan- survey

 

NEW QUESTION 46
You are creating a customer survey and you want to get good responses.
You need to analyze the responses to provide actions to best suit your organization.
Which three responses are considered best practice? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Define an objective for your survey so that you can ensure that all questions serve that objective.
• B. Previewing or testing your survey is unnecessary because your survey tool will automatically catch errors.
• C. Be sure to mention the estimated time to complete, along with a brief overview in your invitation.
• D. Try to organize the survey in a way that groups all related questions together in sections.
• E. Make your surveys long so that you customers can get a chance to provide as much information as possible.

Answer: A,C,D

Explanation:
Section: Topic 8, Configure and analyze customer responses
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/plan-survey

 

NEW QUESTION 47
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all five standards.
You need to ensure that future emails adhere to these standards.
Solution: You send an email to any user who created a deficient template identifying the deficiencies and request that they correct their templates.
Does this meet the goal?

• A. No
• B. Yes

Answer: A

Explanation:
Section: Topic 1, Configure marketing applications

 

NEW QUESTION 48
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all five standards.
You need to ensure that future emails adhere to these standards.
Solution: You create an approval process on the template records. You restrict usable templates to only those that have been approved.
Does this meet the goal?

• A. No
• B. Yes

Answer: B

Explanation:
Section: Topic 1, Configure marketing applications

 

NEW QUESTION 49
You are a marketing professional.
You have created a marketing form and want content items to automatically fill in for the customer.
What is a valid form for prefill?

• A. Subscription Center Form
• B. Journey Form
• C. Survey Form
• D. Pre-fill Form

Answer: A

Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/form-prefill

 

NEW QUESTION 50
In preparing for going live with your customer journey you select "Check for Errors" in the command bar.
Which three functions does this command provide? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. checks to ensure prerequisites are met
• B. checks for common errors and shows an error message with advice for fixing them
• C. makes sure all required marketing emails and pages are assigned and published
• D. checks for active links to the marketing services that host your email messages
• E. makes sure all required target segment(s) meet your goals

Answer: A,B,C

Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/customer-journeys-createautomated-campaigns

 

NEW QUESTION 51
You are an administrator working on a marketing campaign.
You need to understand the various types of digital content that are available for use with marketing.
Which Content Types match with the Purposes that are listed? To answer, drag the appropriate Content Type to the correct purpose. Each Content Type may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

 

NEW QUESTION 52
You need to create a lead scoring model based upon fixed rules as well as behavior rules.
Which scenario corresponds to each rule type? To answer, drag each scenario to the appropriate rule type. Each scenario may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/score-manage-leads

 

NEW QUESTION 53
Your landing page must include your privacy banner to let your customers know that you take their privacy seriously.
Once enabled, where will the full text of your privacy policy be stored?

• A. on your organization's website, with the URL listed on the Default Configuration Set
• B. on your organization's private website, with the login information needed to access it
• C. on any publicly-available website, with the URL listed in the Event Management Settings
• D. on any publicly-available website, with the URL listed in the Landing Page Configuration Set

Answer: D

Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/marketing-settings

 

NEW QUESTION 54
You have been tasked with creating the structure necessary to include dynamic content in email messages.
Which three types of items can be placed in a message as dynamic values? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Social media links
• B. Values from a specific Case record
• C. Your company's phone number
• D. Subscription-center link
• E. Your company's postal address

Answer: A,D,E

Explanation:
Section: Topic 5, Create and manage marketing emails
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/dynamic-email- content#content-settings

 

NEW QUESTION 55
You are creating a customer survey and you want to get good responses.
You need to analyze the responses to provide actions to best suit your organization.
Which three responses are considered best practice? (Choose three.) Each correct answer presents a
complete solution.
NOTE: Each correct selection is worth one point.

• A. Previewing or testing your survey is unnecessary because your survey tool will automatically catch errors.
• B. Be sure to mention the estimated time to complete, along with a brief overview in your invitation.
• C. Try to organize the survey in a way that groups all related Question:s together in sections.
• D. Define an objective for your survey so that you can ensure that all Question:s serve that objective.
• E. Make your surveys long so that you customers can get a chance to provide as much information as
  possible.

Answer: B,C,D

Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/plan-survey

 

NEW QUESTION 56
You create leads in Dynamics 365 for Sales and Dynamics 365 for Marketing.
What is the lead synchronization model between the two products?

• A. Leads automatically created in Dynamics 365 for Customer Insights cannot be viewed in Dynamics
  365 for Marketing.
• B. Leads created manually in Dynamics 365 for Sales can be viewed in Dynamics 365 for Marketing.
• C. Leads created manually in Dynamics 365 for Sales cannot be viewed in Dynamics 365 for Marketing.
• D. Leads automatically created in Dynamics 365 for Customer Insights can be viewed in Dynamics
  365 for Marketing.

Answer: B

 

NEW QUESTION 57
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all five standards.
You need to ensure that future emails adhere to these standards.
Solution: You create an approval process on the template records. You restrict usable templates to only those that have been approved.
Does this meet the goal?

• A. No
• B. Yes

Answer: B

 

NEW QUESTION 58
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your marketing team is asking you questions about how marketing emails can be used for the campaigns they wish to launch.
You need to explain how these types of messages differ from the person-to-person messaging they already use in order to correctly help your marketing team to understand the difference between Traditional Emails and Marketing Emails.
Solution: You tell the team that results as click-thrus, opens and forwards are recorded for Traditional Emails.
Does this meet the goal?

• A. No
• B. Yes

Answer: A

Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/prepare- marketing-emails

 

NEW QUESTION 59
Drag and Drop Question
Your marketing department has provided you with the information you need to create a dynamic market segment.
Which tool should you use for each type of design? To answer, drag the appropriate tool to the correct type of design. Each tool may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-segment

 

NEW QUESTION 60
You are a marketing administrator.
You need a marketing form that will only accept contact information and allow opt-in to emails.
What kind of form should you create?

• A. Landing Page Form
• B. Journey Form
• C. Forward to a friend Form
• D. Subscription Page Form

Answer: A

Explanation:
Section: Topic 3, Create and manage marketing forms and pages
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/marketing-forms

 

NEW QUESTION 61
DRAG DROP
You need to create a lead scoring model based upon fixed rules as well as behavior rules.
Which scenario corresponds to each rule type? To answer, drag each scenario to the appropriate rule type.
Each scenario may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:

Answer:

Explanation:

Section: Topic 4, Manage leads
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/score-manage-leads

 

NEW QUESTION 62
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