Download HP : HP2-H28 Questions & Answers as PDF & Test Software
Updated: Jun 04, 2026
No. of Questions: 44 Questions & Answers with Testing Engine
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HP Selling HP Printing and Computing Services Sample Questions:
1. What is an important business value proposition when selling HP Care Pack services to small and medium businesses customers?
A) safeguarding their business with limited or no IT staff
B) the value of user advisory and premium services
C) online backup and antivirus protection
D) safeguarding mobile workers against accidental damage protection
2. As a consequence of the economic crisis, what is a typical CIO behavior?
A) They do not consider buying extra services.
B) They try to keep their current install base alive for the longest possible time.
C) They look to increase their expenses in IT infrastructure.
D) They invest more in new hardware
3. Which benefits can partners derive from selling and delivering HP services rather than their own services? (Select two.)
A) Partners can minimize costs with labor refunds for the services delivered on behalf of HP
B) Partners receive a percentage of the rebate payment on their sales.
C) Partners pay lower list prices on product line (only printer and computer) in scope
D) Partners receive extra rebates on all HP equipment sold.
4. Which statement is true about HP Services for Business Customers?
A) Travel and Accidental Damage Protection cannot be sold together.
B) Preventative Maintenance Kit Replacement service for PCs is a good option to maintain hardware.
C) Defective Media Retention service is available only for printers.
D) Post warranty service is ideal for customers that plan long periods of time between product replacements.
5. Which statement is true about HP Services for consumers?
A) Consumers are concerned about mission critical response times for printing and computing repairs.
B) Consumers want to enhance their experience; they are searching for enjoyment.
C) Consumers do not believe it is important to spend money on their IT.
D) HP does not offer repair services for consumers.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A,D | Question # 4 Answer: D | Question # 5 Answer: B |
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