Updated: Jul 25, 2026
No. of Questions: 40 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Certification Vendor: | HP / Hewlett Packard Enterprise |
| Exam Name: | IT to Business Alignment - HP Always On Support Services |
| Exam Number: | HP2-E57 |
| Exam Format: | Multiple Choice, Drag and Drop |
| Exam Price: | $120–$150 USD |
| Certificate Validity Period: | 3 years |
| Related Certifications: | HP Always On Support Services Portfolio HP IT Service Management |
| Passing Score: | 70% |
| Available Languages: | English |
| Real Exam Qty: | 40 |
| Exam Duration: | 60 minutes |
| Recommended Training: | HP Always On Support Services Training HP ExpertONE Learning Resources |
| Exam Registration: | Pearson VUE HPE Certification & Learning |
| Sample Questions: | HP HP2-E57 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | No formal prerequisites; recommended experience in HP support services or IT business consulting |
| Official Syllabus URL: | https://certification-learning.hpe.com |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales & Positioning | 20% | - Present service value to stakeholders - Address customer pain points - Differentiate from standard warranty |
| Topic 2: HP Always On Support Services Overview | 30% | - Service tiers and coverage models - Proactive vs reactive support features - Support for infrastructure, applications and operations |
| Topic 3: Business Alignment & Value Proposition | 25% | - Translate business needs to IT support requirements - Business outcomes and risk reduction - ROI and TCO of Always On Support |
| Topic 4: Service Design & Delivery | 25% | - Service level agreements and commitments - Customizing support to business workloads - Escalation and resolution processes |
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