Download EXIN : EX0-114 Questions & Answers as PDF & Test Software
Updated: Aug 25, 2026
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EX0-114 Practice Q&A's
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How to book the EX0-114 Exam
These are following steps for registering the EX0-114 exam. Step 1: Visit to Pearson VUE Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Exin EX0-114 Exam Certifications Exam Step 4: Select Date, time and confirm with payment method
Who should take the EX0-114 exam
The Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 EX0-114 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in an Exin IT Service Management Foundation Bridge based on ISO/IEC 20000. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 EX0-114 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 then he should take this exam.
EXIN EX0-114 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | IT Service Mgmt Foundation Bridge based on ISO/IEC 20000 |
| Exam Number: | EX0-114 |
| Exam Format: | Closed Book, Multiple Choice |
| Related Certifications: | ITIL Foundation IT Service Management Foundation based on ISO/IEC 20000 |
| Available Languages: | Japanese, Chinese, Brazilian Portuguese, Spanish, Dutch, German, English, French |
| Exam Duration: | 30 minutes |
| Certificate Validity Period: | 3 years |
| Exam Price: | USD 135 - 175 / EUR 120 - 155 |
| Passing Score: | 65% |
| Real Exam Qty: | 20 |
| Recommended Training: | EXIN Official ITSM Foundation Bridge Course |
| Exam Registration: | EXIN Official Registration Pearson VUE |
| Sample Questions: | EXIN EX0-114 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | Valid ITIL Foundation certification or equivalent ITSM Foundation credential |
| Official Syllabus URL: | https://www.exin.com/assets/exin/exams/1666/requirements/requirements_ITSM_Foundation_Bridge_english.pdf |
How to study the EX0-114 Exam
TestSimulate expert team recommends you to prepare some notes on these topics along with it don't forget to practice EX0-114 Exam exam dumps which been written by our expert team, Both these will help you a lot to clear this exam with good marks.
The benefit in Obtaining the EX0-114 Exam Certification
- After completion of Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 Candidates receive official confirmation from Exin that you are now fully certified in their chosen field. This can be now added to their CV, cover letters and job applications.
- Becoming Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 means one thing you are worth more to the company and therefore more to yourself in the form of an upgraded pay package. On average, an Exin Certified IT Service Management Foundation Bridge based on ISO/IEC 20000 member of staff is estimated to be worth 30% more to a company than their uncertified professionals.
- When Candidates applying for a job or looking to promotion in their current position, an Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 Certification in the field in which Candidates are applying will put you at the top of the list and make them a desirable candidate for employers.
- Candidates will get in-depth knowledge by completing the courses along with the access to revision materials for 6 months upon completion means they will have a wider skill set when it comes to the various technologies and systems than an uncertified professional. Certified Professional in this particular skill set is 74% more efficient when it comes to completing their tasks in a timely well-executed manner.
- Organization owners invest a lot in their employees when it comes to their training with the goal of making them quicker, more efficient, and more knowledgeable about their role. Certified Professional will reduce the time he spends on tasks, meaning he can get more done this could help reduce company downtime when repairing faults on a system or fixing hardware problems.
EXIN EX0-114 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Improvement & Quality Approach | 10% | - Quality principles in ITSM - Continual service improvement |
| Introduction to IT Service Management & ISO/IEC 20000 | 35% | - PDCA cycle and Service Management System (SMS) - Concepts and terminology of ISO/IEC 20000 - Purpose and scope of ITSM |
| Relationship & Control Processes | 20% | - Business relationship and supplier management - Problem management - Incident and service request management - Change and release control |
| Service Delivery Processes | 15% | - Service level management - Capacity management - Availability and continuity management - Information security management |
| Service Management General Requirements | 20% | - Responsibility, authority and competence - Documented information and planning - Monitoring, measurement and improvement |
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