Download Peoplecert : CMS7 Questions & Answers as PDF & Test Software
Updated: May 28, 2026
No. of Questions: 370 Questions & Answers with Testing Engine
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Peoplecert ITIL V3 Foundation Sample Questions:
1. Which processes review Underpinning Contracts on a regular basis?
A) Supplier Management and Service Level Management
B) Demand Management and Service Level Management
C) Supplier Management and Demand Management
D) Supplier Management, Demand Management and Service Level Management
2. Which of the following areas would technology help to support during the Service Transition phase of the lifecycle?
1.Data mining and workflow tools
2.Measurement and reporting systems
3.Release and deployment technology
4.Process Design
A) 1, 2 and 3 only
B) 1, 3 and 4 only
C) All of the above
D) 2, 3 and 4 only
3. Which of the following does the Availability Management process include?
1.Ensuring services are able to meet availability targets
2.Monitoring and reporting actual availability
3.Improvement activities, to ensure that services continue to meet or exceed their availability goals
A) 1 only
B) 1 and 2 only
C) 1 and 3 only
D) All of the above
4. Which stage of the Change Management process deals with what should be done if the change is unsuccessful?
A) Prioritization
B) Remediation Planning
C) Review and Close
D) Categorization
5. Which process is responsible for controlling, recording and reporting on versions, attributes and relationships relating to components of the IT infrastructure?
A) Service Asset and Configuration Management
B) Service Level Management
C) Incident Management
D) Change Management
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |
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