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Download ISEB : BH0-013 Questions & Answers as PDF & Test Software

Updated: Aug 30, 2026

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ISEB BH0-013 Exam Overview:

Certification Vendor:ISEB (Information Systems Examination Board) / BCS The Chartered Institute for IT
Exam Name:Foundation Certificate in Business Analysis
Exam Number:BH0-013
Available Languages:English
Exam Duration:60 minutes
Passing Score:65% (26/40)
Exam Format:Multiple Choice, Closed Book
Related Certifications:Business Analysis Practice
Modelling Business Processes
BCS International Diploma in Business Analysis
Requirements Engineering
Certificate Validity Period:No expiry
Real Exam Qty:40
Exam Price:GBP 200
Sample Questions:ISEB BH0-013 Sample Questions
Exam Way:Available through accredited training providers, Pearson VUE test centers, and remote online proctored examination.
Pre Condition:No formal prerequisites.
Official Syllabus URL:https://www.bcs.org/qualifications-and-certifications/certifications-for-professionals/business-analysis/foundation-certificate-in-business-analysis/

ISEB BH0-013 Exam Syllabus Topics:

SectionObjectives
Topic 1: Establishing the Requirements- Requirements engineering
  • 1. Requirements analysis
  • 2. Requirements elicitation
Topic 2: Modelling Business Processes- Business process modelling
  • 1. Business process improvement
  • 2. Process maps
Topic 3: The Competencies of a Business Analyst- Business analyst roles and responsibilities
  • 1. Stakeholder engagement skills
  • 2. Personal and professional competencies
Topic 4: Delivering the Requirements- Requirements validation
  • 1. Quality assurance
  • 2. Acceptance criteria
Topic 5: Investigation Techniques- Fact-finding methods
  • 1. Observation
  • 2. Interviews
  • 3. Questionnaires
  • 4. Workshops
Topic 6: Modelling Requirements- Requirements modelling techniques
  • 1. Data models
  • 2. Process models
Topic 7: The Business Analysis Process Model- Business analysis framework
  • 1. Requirements lifecycle
  • 2. Investigation and analysis activities
Topic 8: Defining the Solution- Solution assessment
  • 1. Gap analysis
  • 2. Feasibility assessment
Topic 9: Delivering the Business Solution- Solution implementation
  • 1. Benefits realisation
  • 2. Post-implementation review
Topic 10: Stakeholder Analysis and Management- Stakeholder identification and analysis
  • 1. Stakeholder categorisation
  • 2. Stakeholder management approaches
Topic 11: Strategy Analysis- Business strategy techniques
  • 1. VMOST
  • 2. SWOT analysis
  • 3. PESTLE analysis
Topic 12: Making a Business and Financial Case- Business case development
  • 1. Risk assessment
  • 2. Cost-benefit analysis
  • 3. Investment appraisal
Topic 13: Documenting and Managing the Requirements- Requirements documentation
  • 1. Requirements management
  • 2. Requirements traceability
Topic 14: What is Business Analysis- Business analysis principles
  • 1. Definition and scope of business analysis
  • 2. Business change lifecycle

ISEB Foundation Certificate in Business Analysis Sample Questions:

Question 1

An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?

A. Special purpose records.
B. Questionnaires.
C. Interviewing.
D. Document analysis.


Question 2

Which of the following is a perceived advantage of using workshops to investigate requirements?

A. It obtains buy-in and acceptance for the project,
B. It is time-consuming to arrange and organise.
C. It focuses on a narrow view of the area under investigation.
D. It reduces speed and productivity of the project.


Question 3

The senior managers of an organisation recognise that they employ knowledgeable, committed staff. Under which category of a SWOT will this be recorded?

A. Threats.
B. Weaknesses,
C. Strengths.
D. Opportunities.


Question 4

What are subsequent changes subject to once a requirements document has been signed off?

A. Requirements management.
B. Requirements documentation.
C. Requirements validation.
D. Requirements verification.


Question 5

Which of the following is considered by the Boston Box?

A. Market share.
B. Impact.
C. Gross profit.
D. Power/influence.


Solutions:

Question 1
Answer: C
Question 2
Answer: A
Question 3
Answer: C
Question 4
Answer: A
Question 5
Answer: A

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