Download Avaya : 3305 Questions & Answers as PDF & Test Software
Updated: Jul 23, 2026
No. of Questions: 64 Questions & Answers with Testing Engine
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Avaya 3305 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance |
| Exam Number: | 3305 |
| Exam Format: | Multiple choice, Scenario-based questions |
| Available Languages: | English |
| Related Certifications: | Avaya Aura® Experience Portal Avaya Proactive Outreach Manager (POM) |
| Sample Questions: | Avaya 3305 Sample Questions |
| Exam Way: | Typically delivered via online proctored or authorized testing center (format may vary by region) |
| Pre Condition: | Recommended experience with Avaya Aura Experience Portal and basic knowledge of POM and contact center solutions. |
Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Aura Experience Portal Architecture and Components | - Integration with Avaya Aura platform - Media processing and call flow basics - System architecture and core components overview |
| Topic 2: System Administration and Maintenance | - System monitoring and troubleshooting - User, role, and security management - Logging, reporting, and performance tuning |
| Topic 3: Proactive Outreach Manager (POM) Implementation | - Campaign setup and management - Outbound dialing strategies and rules - POM installation and configuration |
| Topic 4: Integration and Deployment | - Backup and recovery procedures - Deployment best practices - Integration with SIP, IVR, and external systems |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
1. What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)
A) Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers
B) Application servers (AS)
C) Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
D) Avaya Media Servers (AMS)
E) Media Processing Server (MPS)
2. Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)
A) Call transferred
B) Call completed in SSA
C) Call routed
D) Call failed
E) Call completed
3. Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)
A) The correct number of AAEP and POM licenses for features required.
B) Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.
C) H.323 or SIP ports configured and in service.
D) A remote database.
E) A separate application server is required to run POM applications.
4. You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message:
Connection to the database failed. Please configure the database before starting POM server.
Which step must you take to correct the issues and continue with this procedure?
A) The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start
B) The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q
C) The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.
D) The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.
5. Which level of permission should the directory have, if the Installation DVD files of Avaya Aura Experience Portal are accessed from a shared network directory or local directory?
A) readable by all users
B) readable by all Avaya service accounts
C) readable by avayavp
D) readable by root or sroot
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: A,B,C | Question # 3 Answer: A,B,C | Question # 4 Answer: D | Question # 5 Answer: A |
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