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Last Updated: Sep 06, 2026

No. of Questions: 64 Questions & Answers with Testing Engine

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The 3305 exam has a reputation for tripping up even experienced professionals, and the 2026 blueprint is no gentler. TestSimulate breaks Avaya Aura® Experience Portal with POM Implementation and Maintenance down into 64 practice questions with verified answers, turning a formidable test into a series of manageable study sessions.

Avaya 3305 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura® Experience Portal with POM Implementation and Maintenance
Exam Number:3305
Available Languages:English
Related Certifications:Avaya Aura® Experience Portal
Avaya Proactive Outreach Manager (POM)
Exam Format:Scenario-based questions, Multiple choice
Sample Questions:Avaya 3305 Sample Questions
Exam Way:Typically delivered via online proctored or authorized testing center (format may vary by region)
Pre Condition:Recommended experience with Avaya Aura Experience Portal and basic knowledge of POM and contact center solutions.

Avaya 3305 Exam Syllabus Topics:

SectionObjectives
Avaya Aura Experience Portal Architecture and Components- Media processing and call flow basics
- System architecture and core components overview
- Integration with Avaya Aura platform
System Administration and Maintenance- Logging, reporting, and performance tuning
- System monitoring and troubleshooting
- User, role, and security management
Integration and Deployment- Integration with SIP, IVR, and external systems
- Backup and recovery procedures
- Deployment best practices
Proactive Outreach Manager (POM) Implementation- Outbound dialing strategies and rules
- POM installation and configuration
- Campaign setup and management

3305 Certification Exam — Your Questions, Answered

The 3305 exam is the official Avaya exam behind Avaya Aura® Experience Portal with POM Implementation and Maintenance — passing it earns you the Avaya Aura certification, a credential positioned at the Professional level. It is built for candidates who want to validate the skills measured by Avaya Aura® Experience Portal with POM Implementation and Maintenance. Depending on your track, the exam is also linked to the Avaya Aura® Experience Portal and Avaya Proactive Outreach Manager (POM) certifications, so one pass can move you toward more than one Avaya credential.

Recommended experience with Avaya Aura Experience Portal and basic knowledge of POM and contact center solutions. Because Avaya revises its certification programs from time to time, treat this as a starting point rather than the final word.

Yes. A free PDF demo of the 3305 practice questions is available, so you can check the question style and answer quality before spending anything. Every purchase also includes 365 days of free updates — whenever Avaya adjusts the Avaya Aura® Experience Portal with POM Implementation and Maintenance blueprint, your material is refreshed at no cost during that period. After the first year, you can extend the update service at a 50% discount from your member zone.

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The Avaya Aura® Experience Portal with POM Implementation and Maintenance syllabus is organized into 4 domains. Among the headline areas are Integration and Deployment, Proactive Outreach Manager (POM) Implementation, Avaya Aura Experience Portal Architecture and Components. Rather than copying every subtopic here, we keep the complete, current outline in the Exam Topics section above — work through it domain by domain with the TestSimulate 3305 practice questions so nothing on the blueprint catches you off guard.

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

Question #1

Consider that Proactive Outreach Manager (COM) has been implemented, administered and is now in live production. The POM Monitor can be used for real-time monitoring of the active campaigns and data imports. Which two statements arc correct? (Choose two)

  • A. An organization user can monitor campaigns and data Imports created by the users belonging to the specific organization.
  • B. The Avaya Aura Experience Portal super-root user can monitor all the campaigns and data imports | across all organizations.
  • C. Lightweight Directory Access Protocol (LDAP) has to be configured to enable users to have appropriate privileges to monitor POM Campaigns in real-time.
  • D. A global user that has POM administration and POM Campaign Manager roles can monitor all the campaigns and data imports across all organizations.
Answer: A,D
Question #2

You need to check the Avaya Aura experience Portal (AAEP) Proactive Outreach Manager (POM) licensing screen. Which field(s) may be altered?

  • A. the Email Connections and the Maximum Outbound Ports
  • B. the Maximum Outbound Ports
  • C. the Short Message Service (SMS) and Email Connection along with the Maximum Outbound Ports
  • D. the SMS and Email Connections
Answer: B
Question #3

A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.
Which two properties in the icrcore.properties file need to be corrected? (Choose two)

  • A. VPProductID
  • B. ICRSipUserName
  • C. ICRAdminUKI
  • D. VPRemoteLogWebService
  • E. ICRSipTCPPort
Answer: A,D
Question #4

A customer has chosen the Avaya Aura Experience Portal (AAEP) software only offer.
What are the minimum hardware specifications for a customer supplied AAEP server machine?

  • A. dual 1.8 GHz Pentium 4, z GB of RAM, 100/1000 Base-T Ethernet controller full duplex
  • B. single 2.4 GM/ Pentium 4 with hyper threading enabled, 4 GB of RAM, 100/1000 Base-T Ether controller full duplex
  • C. dual 1.6 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller full duplex
  • D. dual 1.8 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller half duplex
Answer: C
Question #5

You have just installed Proactive Out roach Manager (POM) 2 SP 4 or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appear to show an Active Job, but no outgoing calls appear to be made. You notice the following entry in the CrnpMgrService.out log file:
CmpMgtService.out
@2011-10-21-02-32-43|P_POMCM002|ERROR|POMCM|||OUT call web service returned fault: Transport error: 401 Error: Unauthorized | 192.9.84.93 ####
Which step must you take to correct the issues and continue with this procedure?

  • A. Login to Experience Portal Manager (EPM) using a user with an assigned role of "Administration" and ensure that the Outcall User Name and Password administered in POM Configuration > POM Server > Outbound Settings > Voice Server link is the same as in User Management > Users > and that it is enabled and not locked.
  • B. Login to EPM using a user with an assigned role of "Administration" ensure that the Outcall U Name and Password administered in System Configuration > VPMS Servers > VPM5 Settings > Web Service Authentication > Outcall is the same as in User Management > Users > and then enabled and not locked.
  • C. Login to EPM CLI using a Linux user with root permissions and ensure that the Outcall User Nan and Password administered in POM Configuration > POM Server > Outbound Settings > Voice server link contains a valid password and" is not locked.
  • D. Login to EPM using a user with an assigned role of "Administration" and ensure that the Outcall User name administered in POM Configuration > POM Server > Outbound Settings > voice Server link has the assigned role of "Web Services".
Answer: D
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