Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Free Practice Test

Question 1

During the Discovery phase of a Sales Cloud implementation, which step should a consultant complete to prepare for a successful engagement?

A. Define sales processes

B. Set project milestones.

C. Create the implementation plan

Correct Answer: B

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Question 2

Universal Containers (UC) notices a large increase in leads created overnight which exceed the daily limits.
Upon examination, the leads appear to
be created by bots. UC uses a standard Web-to-Lead form without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?

A. Use a custom Web-to-Lead alternative with built-in protection.

B. Select Require reCAPTCHA Verification in Web-to-Lead settings.

C. Use an AppExchange package with custom Web-to-Lead handling.

Correct Answer: B

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Question 3

A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established and the requirements still need to be defined.
Which project management methodology should a consultant recommend to ensure the implementation is successful?

A. Waterfall

B. Agile

C. Kanban

Correct Answer: B

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Question 4

A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account.
Which recommendation meets this requirement?

A. Create a roll-up summary field on the Account with the total value of won opportunities from the child accounts.

B. Configure after-save flow to update a custom field on the parent account with the total value of won opportunities from the child accounts.

C. Reference the revenue totals on the parent accounts in the Account Hierarchy view.

Correct Answer: A

Question 5

Cloud Kicks has 300,000 account records and 16 million invoices in a custom object with a master-detail relationship to the Account. End users have stated that each account record takes a long time to display.
What should the consultant do to reduce the amount of time it takes to load pages and increase adoption?

A. Convert the Invoice master-detail into a lookup relationship and tell the users it Is a required field.

B. Enable indexing on all visible fields on the Invoice related Iist and create a training plan for the users.

C. Move the invoice related list to a separate tab on the record page and communicate the change to users.

Correct Answer: C

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Question 6

Cloud Kicks is restructuring its sales teams to align with its product lines. Each sales rep will focus only on the accounts they've been assigned.
Sales reps will run specific product upsell processes.
Which action should the consultant take to support a successful sales team transition?

A. Meet with territory sales leadership to design territory assignment rules.

B. Meet with executive sales leadership to understand the requirements for record sharing.

C. Meet with sales reps to review products they are assigned and implement Opportunity Teams.

Correct Answer: A

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Question 7

Universal Containers is in the planning phase of its Sales Cloud implementation. In a recent discussion, the CEO expressed a desire to measure the return on investment (ROI) of its sales and marketing efforts by location.
Which solution should the consultant recommend?

A. Track total cases submitted by lead source and location.

B. Track total accounts created by lead source and location.

C. Track total opportunity pipeline by lead source and location.

Correct Answer: C

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Question 8

A consultant is addressing Cloud Kicks' performance measurement needs and overcoming challenges within Sales Cloud.
Which approach should a consultant adopt?

A. Collaborate closely with the customer to discern their specific performance measurement requirements.

B. Implement standardized performance measurement practices to ensure consistency across Sales Cloud.

C. Rely on general industry standards to determine performance measurement criteria and system architecture.

Correct Answer: A

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Question 9

Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities.
The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately.
Which step should the consultant take first?

A. Run the Einstein Readiness Assessor in a sandbox.

B. Enable both Einstein features In production.

C. Enable Einstein Activity Capture In a developer org.

Correct Answer: A

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Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Free Practice Test