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Last Updated: Sep 01, 2026

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The 1z1-628 exam has a reputation for tripping up even experienced professionals, and the 2026 blueprint is no gentler. TestSimulate breaks Oracle Field Service Cloud Service 2018 Implementation Essentials down into 133 practice questions with verified answers, turning a formidable test into a series of manageable study sessions.

Oracle 1z1-628 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle Field Service Cloud Service 2018 Implementation Essentials
Exam Number:1Z0-628
Exam Duration:120 minutes
Certificate Validity Period:Retired
Real Exam Qty:70 - 80
Exam Format:Multiple Select, Multiple Choice
Exam Price:$245 USD
Available Languages:English
Related Certifications:Oracle Field Service Cloud Service 2017 Certified Implementation Specialist
Passing Score:67%
Recommended Training:Oracle Field Service Cloud Implementation Training
Exam Registration:Oracle Education
Pearson VUE Registration
Sample Questions:Oracle 1z1-628 Sample Questions
Exam Way:Proctored online or onsite at Pearson VUE test centers; exam retired as of 2020
Pre Condition:No mandatory prerequisites; recommended experience with Oracle Field Service Cloud implementation
Official Syllabus URL:https://education.oracle.com/oracle-field-service-cloud-service-2018-implementation-essentials/trackp_OCS00222

Oracle 1z1-628 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Activity and Work Skill Configuration20%- Work Skills and Conditions
  • 1. Skill definition and assignment
  • 2. Work skill conditions
  • 3. Quota and capacity management
- Activity Management
  • 1. Activity types and actions
  • 2. SLA and delivery windows
  • 3. Time slots and service windows
Topic 2: Resource and Calendar Management15%- Calendar Settings
  • 1. Work schedules and time definitions
  • 2. Calendar precedence rules
  • 3. Company-wide calendar configuration
- Resource Structure
  • 1. Resource types and roles
  • 2. User and resource creation
  • 3. Resource tree components
Topic 3: OFSC Core Configuration20%- Screens and Display Settings
  • 1. Mobility interface configuration
  • 2. Core Manage screens
  • 3. General display preferences
- Custom Properties and Fields
  • 1. Four types of custom properties
  • 2. Native system fields
  • 3. Glossary configuration
Topic 4: Inventory and Collaboration12%- Inventory Management
  • 1. Resource inventory configuration
  • 2. Inventory types
  • 3. Consumption and tracking
- Collaboration Features
  • 1. Field technician collaboration
  • 2. Communication tools
Topic 5: Routing and Optimization18%- Optimization and Alerts
  • 1. Activity and route alerts
  • 2. Routing reoptimization
  • 3. Travel time and duration parameters
- Routing Plans
  • 1. Run schedule and assignment parameters
  • 2. Work zone configuration
  • 3. Filtering and business rules
Topic 6: Integration and Data Management15%- Daily Extracts and Reporting
  • 1. Daily extract configuration
  • 2. Data usage and analysis
- System Integration
  • 1. Integration with Oracle Cloud products
  • 2. API and data exchange

1z1-628 Certification Exam — Your Questions, Answered

The 1z1-628 exam is the official Oracle exam behind Oracle Field Service Cloud Service 2018 Implementation Essentials — passing it earns you the Oracle Field Service Cloud Service 2018 Certified Implementation Specialist certification, a credential positioned at the Specialist level. It is built for candidates who want to validate the skills measured by Oracle Field Service Cloud Service 2018 Implementation Essentials. Depending on your track, the exam is also linked to the Oracle Field Service Cloud Service 2017 Certified Implementation Specialist certification, so one pass can move you toward more than one Oracle credential.

The 1z1-628 exam presents 70 - 80 questions to be completed within 120 minutes. That pace leaves little room for second-guessing: read each question carefully on the first pass, flag the ones you want to revisit, and keep moving instead of stalling on a single item. Before exam day, run at least one full timed session in the TestSimulate desktop or online test engine with a comparable question load — a steady rhythm under the clock is a trainable skill, and it is often what separates a pass from a near miss.

To pass the 1z1-628 exam you need 67%, and the official registration fee is $245 USD. Keep in mind that a failed attempt means paying that fee again in full — retakes are not discounted. Given the cost, self-test before you book: if you can score comfortably above the passing mark on two or three consecutive timed TestSimulate practice tests, your budget is far better spent on the exam itself than on a retake.

No mandatory prerequisites; recommended experience with Oracle Field Service Cloud implementation Because Oracle revises its certification programs from time to time, treat this as a starting point rather than the final word. Confirm the current eligibility requirements on the official Oracle exam page before you register.

Registration for the 1z1-628 exam is handled through the official channels below:

Delivery method: Proctored online or onsite at Pearson VUE test centers; exam retired as of 2020 — pick the option that suits you best when booking your slot.

Oracle points Oracle Field Service Cloud Service 2018 Implementation Essentials candidates toward the following official courses:

Official courses build the foundation; pairing them with the 133 1z1-628 practice questions from TestSimulate turns that knowledge into exam-day readiness.

Yes. A free PDF demo of the 1z1-628 practice questions is available, so you can check the question style and answer quality before spending anything. Every purchase also includes 365 days of free updates — whenever Oracle adjusts the Oracle Field Service Cloud Service 2018 Implementation Essentials blueprint, your material is refreshed at no cost during that period. After the first year, you can extend the update service at a 50% discount from your member zone.

TestSimulate backs your purchase with a 100% Money Back Guarantee. If you take the corresponding exam within 60 days of purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip together with the official Score Report PDF within 2 days of your exam date; approved claims are processed within 7 days. The guarantee applies only to the exam matching your purchase, the candidate name must match the payer name, and it does not cover attempts taken within 3 days of purchase, candidates who downloaded the material but never sat the exam, expired orders, or free materials. If you would rather keep preparing, you can exchange the product for two free exam preparation packages of equal value and keep the update service on your original purchase.

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The Oracle Field Service Cloud Service 2018 Implementation Essentials syllabus is organized into 6 domains. Among the headline areas are Integration and Data Management (15%), Routing and Optimization (18%), OFSC Core Configuration (20%). Rather than copying every subtopic here, we keep the complete, current outline in the Exam Topics section above — work through it domain by domain with the TestSimulate 1z1-628 practice questions so nothing on the blueprint catches you off guard.

Oracle Field Service Cloud Service 2018 Implementation Essentials Sample Questions:

Question 1

A dispatcher needs to be able to quickly see which contractor technicians have started working for the current day.
How doryou configure the system to support this requirement?

A. Enable the Messages report within a Dashboard, which can be filter condition and 'Resource Type' for the current date.
B. Configure the Resources list to ensure that values for the 'Show/Hie Queues' and 'Resource Type' filters can be selected.
C. Configure a resource filter with the conditions: 'Resource Type in Cc PM1, and 'Activated is not null' for use within the List/Time/Map/Dai
D. Create a step within a Message Scenario to set an 'Activated' custo whenever the 8 AM - 5 PM shift is assigned.


Question 2

Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?

A. Field Resource
B. Organization Unit
C. Tool
D. Bucket
E. Vehicle


Question 3

A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.
They want "Meter Read" activities to be removed from the technician's route so that the "New Connect" activities can be assigned if the technician qualifies for the activity They enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read" activities.
What additional settings are required in the route plan to meet the desired behavior?

A. Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".
B. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or
"Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for
"New Connect" in activities in the routing bucket to "High".
C. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for
"New Connect" in activities in the routing bucket to "Normal".
D. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for
"New Connect" in activities in the routing bucket to "Low".


Question 4

Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular step has been taken while working on an activity.
You need to create an action link that can be used by the technician to initiate this notification. This message will use the launch condition "Service request is created".
What base action must you specify?

A. 'create_request'
B. 'change_activity'
C. 'create_activity'
D. 'send_request'


Question 5

A customer's 'Senior Administrator' user is responsible for periodically auditing the configuration changes that are made to their Oracle Field Service Cloud (OFSC) instance.
Which option fulfills that requirement?

A. Ensure that the Senior Administrator's assigned User Type has access to the appropriate Configuration screen icons.
B. Create a subscription via the Core REST API to include all 'configurationUpdated' events.
C. Create a subscription via the Core REST API to include all 'configurationChangesMade' events.
D. Ensure that the Senior Administrator's assigned User Type has access to the Configuration History report within Core Manage.


Solutions:

Question 1
Answer: B
Question 2
Answer: A,C,E
Question 3
Answer: C
Question 4
Answer: A
Question 5
Answer: D

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