The Oracle Field Service Cloud Service 2018 Implementation Essentials exam has a reputation for rewarding candidates who prepare with the right material. With 133 carefully compiled practice questions, TestSimulate helps you turn the 1z1-628 syllabus into something you can genuinely master.

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Everything Candidates Ask About Oracle Field Service Cloud Service 2018 Implementation Essentials

Oracle Field Service Cloud Service 2018 Implementation Essentials Sample Questions:

Question 1

A customer has the following Outbound Integration Channel requirements for data associated with the Activity Fields entity;
* For the Daily Extract channel, include the fields Activity ID, Activity Date, Activity Status, Customer Name, and the Activity Resolution Reason Code custom property.
* For the BICS channel, include the same fields, but the columns associated with the Activity ID and Activity Status fields should be Appointment ID and Appointment Status respectively.
* For the DBaaS channel, include the fields and naming conventions listed for the BICS channel, but also add the fields Resource ID and Route ID.
Which approach must be taken to accomplish these goals?

A. Create separate Outbound Integration Channels for each, specifying the different field and naming convention requirements.
B. Explain to the customer that it cannot be done; the fields for each entity must be consistent across the different channels.
C. Create one Outbound Integration Channel for the Daily Extract and BICS, and a second, separate one for the DBaaS channel.
D. Create a Single Outbound Integration Channel to be shared between all three; change the c names and add the additional fields for each integration as appropriate

Question 2

An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.
The User Type for those technicians has been updated with the 'Use real-time traffic data' feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?

A. Upon route activation, only the travel duration to their first activity will be updated with real-time traffic data.
B. When the technician completes an activity, only the travel duration to their next activity will be updated with real-time traffic data.
C. Upon route activation, the travel durations to all of the activities along their route will be updated with real-time traffic data.
D. When the technician completes an activity, the travel durations to the rest of the activities along their route will be updated with real-time traffic data.

Question 3

Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?

A. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.
B. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.
C. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.
D. Reoptimization can be enabled for manual, once-a-day, recurrent, immediate and sequential routing plans. ^j

Question 4

Your customer wants their field technicians to identify potential upsell opportunities for a premium service they offer by asking their customer whether they would be interested in receiving a free three-month trial.
The technician needs to capture and validate customer details to complete this three-month trial. Which three configurations meet this requirement?

A. Create a File property with a Signature element for customers to complete if they are interested in receiving the trial.
B. Create an Enumeration property with two radio buttons, one for "Yes" and another for "No".
C. Create a String property with an Email element and use Formatting to ensure that only a valid email address can be entered if the customer would like to receive additional information.
D. Create an Integer property with two check boxes, one for "Yes" and another for "No".
E. Create a String property with a Phone element and use a Regular Expression to ensure onl.
properly formatted phone number can be entered if the customer would like to receive additional information

Question 5

Your customer has technicians in the field and at times they need to move an activity to another technician using Collaboration.
How do you enable this functionality for your customer?

A. Enable the "Allow activity reschedule / move to non-scheduled pool" for the "Technician" User Type.
B. Enable the "Allow activity move from non-scheduled pool to scheduled one" for the "Technician" User Type.
C. Enable the 'Allow activity move via chat" for the "Technician" User Type.
D. Enable the "Allow inventory move via chat" for the "Technician" User Type.

Solutions: