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Download EXIN : ITIL-F Questions & Answers as PDF & Test Software

Last Updated: Aug 31, 2026

No. of Questions: 325 Questions & Answers with Testing Engine

Download Limit: Unlimited

Go To ITIL-F Questions

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Price: $69.00 

Reliable & Actual Study Materials for ITIL-F Exam Success

Our Online Test Engine & Self Test Software of TestSimulate ITIL-F actual study materials can simulate the exam scene so that you will have a good command of writing speed and time. Then multiple practices make you perfect while in the real EXIN ITIL-F exam. The package practice version will not only provide you high-quality ITIL-F exam preparation materials but also various studying ways.

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EXIN ITIL-F Practice Q&A's

ITIL-F PDF
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EXIN ITIL-F Online Engine

ITIL-F Online Test Engine
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EXIN ITIL-F Self Test Engine

ITIL-F Testing Engine
  • Installable Software Application
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If your schedule is already packed, preparing for the ITIL-F exam can feel like one commitment too many. TestSimulate keeps things manageable with 325 focused practice questions for EXIN ITIL Foundation, so every study session in 2026 actually counts.

EXIN ITIL-F Exam Overview:

Certification Vendor:EXIN
Exam Name:ITIL® 4 Foundation
Exam Number:ITIL-F / EX0-105
Related Certifications:ITIL Expert
ITIL 4 Managing Professional
ITIL 4 Strategic Leader
Passing Score:65% (26/40)
Available Languages:Japanese, Dutch, English, French, Spanish, Portuguese, German, Chinese, Arabic
Exam Price:~$250–$383 USD (varies by region)
Exam Format:Multiple choice, Closed book
Exam Duration:60 (75 for non-native language)
Certificate Validity Period:Lifetime
Real Exam Qty:40
Recommended Training:EXIN Accredited Training Providers
Exam Registration:EXIN Official Registration
Sample Questions:EXIN ITIL-F Sample Questions
Exam Way:Online proctored (EXIN Anywhere) or onsite at authorized test centers
Pre Condition:No mandatory prerequisites; accredited training recommended but not required
Official Syllabus URL:https://www.exin.com/itil-foundation/

EXIN ITIL-F Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: ITIL Guiding Principles15%- Optimize and automate
- Start where you are
- Keep it simple and practical
- Collaborate and promote visibility
- Progress iteratively with feedback
- Focus on value
- Think and work holistically
Topic 2: ITIL Service Value System (SVS)15%- Overview and purpose of SVS
- Governance
Topic 3: Service Management Practices15%- Incident management
- Change enablement
- Service desk
- Problem management
- Service request management
Topic 4: Key Concepts of Service Management10%- Value, services, utility, warranty, outcomes, costs, risks
- Service relationships: provider, consumer, sponsor, user
Topic 5: General Management Practices15%- Supplier management
- Continual improvement
- Information security management
- Service level management
- Relationship management
Topic 6: Service Value Chain15%- Deliver and support
- Plan
- Engage
- Improve
- Design and transition
- Obtain/build
Topic 7: Four Dimensions of Service Management15%- Organizations and people
- Value streams and processes
- Partners and suppliers
- Information and technology

ITIL-F Exam FAQ: What to Know Before You Book

The ITIL-F exam, officially titled ITIL Foundation, is the qualifying exam for the ITIL® 4 Foundation certification, which sits at the Foundation level. Earning it shows employers that you have the skills the credential stands for, and it is a solid step forward on a EXIN career path. It also connects to ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL Expert, so the effort you put in now keeps paying off as you advance.

The ITIL-F exam gives you 40 questions to complete within 60 (75 for non-native language). Do the math before exam day: divide the total time by the question count to set a steady per-question pace, and flag any item that stalls you so you can return to it after securing the easier points. The most reliable way to build that rhythm is a full timed practice test under the same limit, which is exactly what TestSimulate's test engines are designed for.

The passing score for EXIN ITIL Foundation is 65% (26/40), and the official registration fee is ~$250–$383 USD (varies by region). Keep in mind that a retake means paying that fee again in full, which makes an honest self-check worthwhile: before you book, sit a timed practice test and make sure you are consistently scoring above the passing line with some margin to spare.

According to the official requirements: No mandatory prerequisites; accredited training recommended but not required. Eligibility rules do change from time to time, so confirm the current details on the official exam page before you register.

Registration for the ITIL-F exam is handled through the official channels below:

The exam is delivered in the following format: Online proctored (EXIN Anywhere) or onsite at authorized test centers. Pick a date that leaves room for at least one full timed practice test beforehand.

EXIN recommends the following official training options for candidates preparing for EXIN ITIL Foundation:

Courses build the foundation, but they work best alongside question practice. That is where TestSimulate comes in: the 325 practice questions in our ITIL-F package let you rehearse the exam format at your own pace and see exactly where you stand.

Yes — TestSimulate offers a free PDF demo of the EXIN ITIL Foundation material, so you can review the question style and answer quality before you spend anything. After purchase, you also receive 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.

If you take the corresponding exam within 60 days of your purchase and do not pass, you are covered by the 100% Money Back Guarantee under clear conditions. To claim a full refund, submit a scan of your exam enrollment slip and your official Score Report PDF within two days of the exam; requests are processed within seven days. Note that sitting the exam within three days of purchase is not eligible, purchases that were never followed by an exam sitting do not qualify, free materials and expired orders are excluded, and the candidate name must match the payer name. Prefer an exchange instead? You can swap your product for two free exam packages of equal value and keep your update service. Delivery is immediate: your ITIL-F material is ready for instant download and is also emailed to you within one minute of payment — contact customer service if nothing arrives within two hours. There is no limit on the number of computers you can install it on.

The current EXIN ITIL Foundation syllabus is organized into 7 exam domains. The first three are:

  • ITIL Service Value System (SVS) (15%)
  • ITIL Guiding Principles (15%)
  • Four Dimensions of Service Management (15%)

For the full domain and subtopic breakdown, see the Exam Topics section above — that is the outline your TestSimulate practice questions are mapped to.

EXIN ITIL Foundation Sample Questions:

Question 1

Which statements about best practice is MOST correct?

A. Suppliers are a source of best practice and they will improve the services delivered by a service Provider
B. ITIL is a source of best practice and is validated across a wide set of environments and situations
C. Internal experience is the only source of best practice because it is developed within the service provider
D. Customers are a source of best practice and will advise service providers how it should be implemented


Question 2

Which process is responsible for discussing reports with customers showing whether services have met their targets?

A. Change management
B. Service level management
C. Continual service improvement
D. Availability management


Question 3

Access management is closely related to which other process?

A. Change management
B. 3rd line support
C. Capacity management only
D. Information security management


Question 4

Which describes a proactive trigger for problem management?

A. Suspicion or detection of a cause of one or more incidents by the service desk
B. Trending of historical incident records to identify one or more underlying causes
C. Analysis of an incident by a technical support group which reveals that an underlying problem exists, or is likely to exist
D. Automated detection of an infrastructure or application fault, using event/alert tools automatically to raise an incident


Question 5

What do customer perceptions and business outcomes help to define?

A. Total cost of ownership (TCO)
B. Key performance indicators (KPIs)
C. The value of a service
D. Governance


Solutions:

Question 1
Answer: B
Question 2
Answer: B
Question 3
Answer: D
Question 4
Answer: B
Question 5
Answer: C

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