Last Updated: Aug 29, 2026
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Our Online Test Engine & Self Test Software of TestSimulate ITSM18F actual study materials can simulate the exam scene so that you will have a good command of writing speed and time. Then multiple practices make you perfect while in the real EXIN ITSM18F exam. The package practice version will not only provide you high-quality ITSM18F exam preparation materials but also various studying ways.
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Because EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 is issued by an industry-recognized vendor, employers read it as proof of real skill. TestSimulate helps you earn that credential with 0 practice questions mapped to the ITSM18F exam objectives.
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 |
| Exam Number: | ITSM18F |
| Exam Duration: | 60 minutes |
| Real Exam Qty: | 40 |
| Passing Score: | 65% |
| Exam Format: | Multiple Choice |
| Related Certifications: | EXIN IT Service Management Specialist based on ISO/IEC 20000:2018 |
| Available Languages: | Portuguese, English, Japanese, Korean |
| Exam Way: | Online proctored or test center delivery through EXIN authorized exam providers. |
| Pre Condition: | No formal prerequisites. |
| Official Syllabus URL: | https://www.exin.com/business-service-management/exin-it-service-management-based-on-iso-iec-20000/exin-it-service-management-foundation-based-on-iso-iec-200002018 |
| Section | Objectives |
|---|---|
| Service Management System (SMS) | - Service Management System Requirements
|
| Introduction to IT Service Management | - Fundamentals of IT Service Management
|
| Operation of the Service Management System | - Service Management Processes
|
The ITSM18F exam, officially titled EXIN IT Service Management Foundation based on ISO/IEC 20000:2018, is the qualifying exam for the Exin Certification certification, which sits at the Foundation level. Earning it shows employers that you have the skills the credential stands for, and it is a solid step forward on a EXIN career path. It also connects to EXIN IT Service Management Specialist based on ISO/IEC 20000:2018, so the effort you put in now keeps paying off as you advance.
The ITSM18F exam gives you 40 questions to complete within 60 minutes. Do the math before exam day: divide the total time by the question count to set a steady per-question pace, and flag any item that stalls you so you can return to it after securing the easier points. The most reliable way to build that rhythm is a full timed practice test under the same limit, which is exactly what TestSimulate's test engines are designed for.
According to the official requirements: No formal prerequisites.. Eligibility rules do change from time to time, so confirm the current details on the official exam page before you register.
Yes — TestSimulate offers a free PDF demo of the EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 material, so you can review the question style and answer quality before you spend anything. After purchase, you also receive 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
If you take the corresponding exam within 60 days of your purchase and do not pass, you are covered by the 100% Money Back Guarantee under clear conditions. To claim a full refund, submit a scan of your exam enrollment slip and your official Score Report PDF within two days of the exam; requests are processed within seven days. Note that sitting the exam within three days of purchase is not eligible, purchases that were never followed by an exam sitting do not qualify, free materials and expired orders are excluded, and the candidate name must match the payer name. Prefer an exchange instead? You can swap your product for two free exam packages of equal value and keep your update service. Delivery is immediate: your ITSM18F material is ready for instant download and is also emailed to you within one minute of payment — contact customer service if nothing arrives within two hours. There is no limit on the number of computers you can install it on.
The current EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 syllabus is organized into 3 exam domains. The first three are:
For the full domain and subtopic breakdown, see the Exam Topics section above — that is the outline your TestSimulate practice questions are mapped to.
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