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IBM Notes and Domino Sales Mastery Test v3 Sample Questions:

1. If a customer has moved off Domino and chosen another vendor for their messaging server, what is the next recommended option you could try to get Domino services revenue?

A) Enquire about their network topology
B) Ask if they have thought about Google Mail
C) Ask if they know any other companies that would like to buy IBM messaging solutions
D) See if they are interested in modernizing their existing critical Domino applications with XPages to deliver them to mobile devices

2. What is a key advantage to a hybrid deployment?

A) Allows the customer to move to the cloud at their own pace, as their business needs evolve
B) Hybrid has a very futuristic sound to it
C) Restricts access to key business processes from mobile devices
D) Forces customers to choose cloud as an "all or nothing" choice

3. Why is it important to discuss Cloud options with your customers?

A) Cloud is trendy but won't last long
B) It gives your sales team playful weather analogies to discuss
C) Cloud is important for large customers, but not for smaller ones
D) Every customer is thinking about Cloud and IBM provides many excellent Cloud and Hybrid solutions that you can sell

4. Which of the following is NOT a recommended method of getting potential new Notes and Domino business?

A) Review the dormant account list -- customers who are paying their support subscription, but haven't done business with IBM or a Partner in some time
B) Talk to your IBM Partner Representative to brainstorm and do some territory planning
C) Throwing a dart at the wall to see who to target
D) Review the lapsed account list - clients who did not renew Notes Domino support and subscription in the previous couple of years

5. Which of the following features are NOT new in the Inbox view of IBM Notes and Domino 9.0 Social Edition?

A) "Snippets" (Show Beginning of Message)
B) Group By Date
C) Sort by Subject
D) "Sticky" auto-sort for Date columns

Solutions: