Last Updated: Sep 10, 2026
No. of Questions: 62 Questions & Answers with Testing Engine
Download Limit: Unlimited
Our Online Test Engine & Self Test Software of TestSimulate GCX-ARC actual study materials can simulate the exam scene so that you will have a good command of writing speed and time. Then multiple practices make you perfect while in the real Genesys GCX-ARC exam. The package practice version will not only provide you high-quality GCX-ARC exam preparation materials but also various studying ways.
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If your schedule is already packed, preparing for the GCX-ARC exam can feel like one commitment too many. TestSimulate keeps things manageable with 62 focused practice questions for Genesys Cloud CX: Architect Certification, so every study session in 2026 actually counts.
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud CX: Architect Certification Exam |
| Exam Number: | GCX-ARC |
| Real Exam Qty: | 60 |
| Exam Duration: | 90–120 |
| Related Certifications: | Genesys Cloud CX Core Certification (GCP-GCX) Genesys Cloud CX Developer Certification |
| Exam Format: | Multiple select, Multiple choice |
| Available Languages: | English, Japanese |
| Exam Price: | $200–$580 USD |
| Passing Score: | 65%–70% |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Genesys Cloud: Architect Training Course Genesys Cloud Architect Documentation |
| Exam Registration: | Genesys Certification Portal Kryterion Webassessor |
| Sample Questions: | Genesys GCX-ARC Sample Questions |
| Exam Way: | Online proctored or in-person at Kryterion test centers |
| Pre Condition: | Recommended: Genesys Cloud CX Core knowledge (GCP-GCX), 6+ months of hands-on experience with Architect |
| Official Syllabus URL: | https://help.mypurecloud.com/certification/gcx-arc/ |
| Section | Weight | Objectives |
|---|---|---|
| Introduction to Genesys Cloud Architect | 15% | - IVR and flow fundamentals - Architect user interface navigation - Core concepts and purpose of Architect |
| Scheduling and Routing | 15% | - Schedule-based routing - Schedule creation and recurrence - Time and calendar configuration |
| Variables, Prompts, and Data Actions | 20% | - Data actions and external system integration - System and custom variables - Prompt creation and management |
| Flow Design and Configuration | 30% | - Error handling and event management - Inbound, outbound, and secure call flows - Routing strategies and decision logic |
| Administration and Best Practices | 20% | - Troubleshooting and optimization - Task editor and state management - Flow deployment and version control |
The GCX-ARC exam, officially titled Genesys Cloud CX: Architect Certification, is the qualifying exam for the Genesys Cloud CX: Architect Certification certification, which sits at the Professional level. Earning it shows employers that you have the skills the credential stands for, and it is a solid step forward on a Genesys career path. It also connects to Genesys Cloud CX Core Certification (GCP-GCX), Genesys Cloud CX Developer Certification, so the effort you put in now keeps paying off as you advance.
The GCX-ARC exam gives you 60 questions to complete within 90–120. Do the math before exam day: divide the total time by the question count to set a steady per-question pace, and flag any item that stalls you so you can return to it after securing the easier points. The most reliable way to build that rhythm is a full timed practice test under the same limit, which is exactly what TestSimulate's test engines are designed for.
The passing score for Genesys Cloud CX: Architect Certification is 65%–70%, and the official registration fee is $200–$580 USD. Keep in mind that a retake means paying that fee again in full, which makes an honest self-check worthwhile: before you book, sit a timed practice test and make sure you are consistently scoring above the passing line with some margin to spare.
According to the official requirements: Recommended: Genesys Cloud CX Core knowledge (GCP-GCX), 6+ months of hands-on experience with Architect. Eligibility rules do change from time to time, so confirm the current details on the official exam page before you register.
Registration for the GCX-ARC exam is handled through the official channels below:
The exam is delivered in the following format: Online proctored or in-person at Kryterion test centers. Pick a date that leaves room for at least one full timed practice test beforehand.
Genesys recommends the following official training options for candidates preparing for Genesys Cloud CX: Architect Certification:
Courses build the foundation, but they work best alongside question practice. That is where TestSimulate comes in: the 62 practice questions in our GCX-ARC package let you rehearse the exam format at your own pace and see exactly where you stand.
Yes — TestSimulate offers a free PDF demo of the Genesys Cloud CX: Architect Certification material, so you can review the question style and answer quality before you spend anything. After purchase, you also receive 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
If you take the corresponding exam within 60 days of your purchase and do not pass, you are covered by the 100% Money Back Guarantee under clear conditions. To claim a full refund, submit a scan of your exam enrollment slip and your official Score Report PDF within two days of the exam; requests are processed within seven days. Note that sitting the exam within three days of purchase is not eligible, purchases that were never followed by an exam sitting do not qualify, free materials and expired orders are excluded, and the candidate name must match the payer name. Prefer an exchange instead? You can swap your product for two free exam packages of equal value and keep your update service. Delivery is immediate: your GCX-ARC material is ready for instant download and is also emailed to you within one minute of payment — contact customer service if nothing arrives within two hours. There is no limit on the number of computers you can install it on.
The current Genesys Cloud CX: Architect Certification syllabus is organized into 5 exam domains. The first three are:
For the full domain and subtopic breakdown, see the Exam Topics section above — that is the outline your TestSimulate practice questions are mapped to.
Select all the possible measurements for the selection timeout of every menu. (Choose two.)
You are trying to create a new flow. Which option lists the correct sequence of steps?
1. Log on to Architect.
2. Click + Add to create a new flow.
3. In the Settings section, modify the settings and options as needed.
4. Select the type of flow.
5. Add the required tasks to the flow.
6. Add the required menu(s) to the flow.
7. Publish the flow.
8. Validate the flow.
If you navigate away from the page without saving the Script, you will not lose any work you have completed.
Which definition matches the ACD Evaluation Method Best Available Skills?
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
Which of the Performance views shows real-time data with historical metrics to give you both short term and long-term views?
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