Download IBM : C9020-970 Questions & Answers as PDF & Test Software
Updated: Sep 05, 2026
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IBM C9020-970 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Enterprise Storage Sales V4 |
| Exam Number: | C9020-970 |
| Passing Score: | 62% - 64% |
| Exam Format: | Multiple Choice |
| Available Languages: | French, English, Japanese, Korean, Simplified Chinese |
| Real Exam Qty: | 55 - 60 |
| Exam Price: | Approx. $100 - $200 USD (varies by region) |
| Exam Duration: | 90 minutes |
| Related Certifications: | IBM Certified Specialist - Midrange Storage Sales IBM Certified Specialist - Storage Technical Sales |
| Certificate Validity Period: | 3 years |
| Recommended Training: | IBM Storage Sales Knowledge Center IBM Enterprise Storage Sales Training |
| Exam Registration: | Pearson VUE Registration IBM Certification Portal |
| Sample Questions: | IBM C9020-970 Sample Questions |
| Exam Way: | Proctored exam: onsite at Pearson VUE test centers or online via Pearson VUE OnVUE |
| Pre Condition: | No mandatory prerequisites; recommended 6+ months experience selling enterprise storage solutions |
| Official Syllabus URL: | https://www.ibm.com/training/certification/exam/c9020-970 |
IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM Smarter Storage & Advanced Concepts | 7% | - Software-defined storage and hybrid cloud readiness - Flash technology and all-flash storage - Data protection, replication, and disaster recovery |
| Application & Solution Design | 21% | - Design storage solutions for enterprise applications - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV |
| Systems Management & Software | 15% | - Virtualization and cloud integration capabilities - Data reduction, deduplication, compression, and tiering - Understand IBM storage management tools |
| Value Proposition & Competitive Positioning | 33% | - Position IBM storage solutions against competitors - Communicate TCO, ROI, and business benefits - Highlight unique IBM differentiators and advantages |
| Gather Customer Requirements | 24% | - Determine capacity, availability, and data protection requirements - Assess customer business and technical needs - Identify workload characteristics and performance demands |
IBM Enterprise Storage Sales V4 Sample Questions:
Question 1
Which concern should a sales specialist raise with a customer requesting 4TB drives to support an SAP environment?
A. Higher power requirements
B. Higher maintenance costs
C. Less performance that needed
D. More capacity than needed
Question 2
A customer desires to implement a VMware HA environment by combining a stretched IBM Spectrum Virtualize cluster configuration with VMware vSphere.
How does this solution limit downtime in the VMware cluster?
A. VMware vCenter can then be integrated with the IBM Storage Integration Server.
B. Virtual machines can be nondisruptively migrated with vMotion between two separate data centers.
C. Compressionallows more Virtual Machines to be stored within one VMware datastore.
D. The IBM Spectrum Virtualize Storage Replication Adapter (SRA) can be used to automate disaster recovery testing.
Question 3
A customer is looking at several competing storage proposals. The customer asks the sales representative why Total Cost of Ownership (TCO) is important.
Which response should the sales person give based on IBM's definition of TCO?
A. It evaluates the complete cost of ownership of an acquisition over the life of the asset.
B. It evaluates the complete cost of acquisition of the asset.
C. It provides for the evaluation of the current cash flow of the asset.
D. It provides for the evaluation of the comparison acquisition costs of IBM with the competition.
Question 4
A customer asks how a DS8000 can make its z/OS DB2 environment use existing mainframe channels more efficiently.
What is the appropriate response?
A. Real-time Compression will optimize data transfer
B. DB2 offload to POWER will optimize data transfer
C. Easy Tier will optimize data transfer
D. zHPF will optimize data transfer
Question 5
In the event of logical corruption, a customer wishes to have application-aware backups of an Oracle database that could be quickly restored.
Which solution should be recommended?
A. Tivoli Storage FlashCopy Manager for backups and restores
B. DS8870 Global Mirror for incremental point in time copies
C. XIV Snapshot for VAAI integration
D. IBM Spectrum Control for Oracle Integration Feature
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: A |
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