Download Avaya : 3304 Questions & Answers as PDF & Test Software
Updated: Sep 02, 2026
No. of Questions: 69 Questions & Answers with Testing Engine
Download Limit: Unlimited
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What is the duration of the 3304 Exam
- Number of Questions: 66
- Format: Multiple choices, multiple answers
- Length of Examination: 105 minutes
- Passing Score 68%
Certification Path
The Avaya Aura Call Center Elite Implementation and Maintenance certification path includes only one 3304 certification exam.
Reference: https://downloads.avaya.com/css/P8/documents/100175255
Avaya 3304 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Call Center Elite Implementation and Maintenance Exam |
| Exam Number: | 3304 |
| Related Certifications: | Avaya Call Center Elite Certifications Avaya Certified Implementation Specialist |
| Exam Price: | N/A |
| Real Exam Qty: | N/A |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Sample Questions: | Avaya 3304 Sample Questions |
| Exam Way: | Computer-based exam (online or authorized testing center) |
| Pre Condition: | Recommended prior experience with Avaya contact center solutions or related implementation certifications. |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 3304 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Implementation and Configuration | - Initial setup and system provisioning - Skill-based routing and call flows configuration |
| Call Center Elite System Architecture | - Components and platform overview - Deployment architecture and integration points |
| Integration and Advanced Features | - Advanced routing and IVR interactions - CRM and external system integration |
| Call Center Operations Management | - Agent management and reporting - Real-time and historical reporting analysis |
| Maintenance and Troubleshooting | - Fault resolution and performance tuning - System monitoring and diagnostics |
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