The 1z1-981 exam is the official Oracle exam behind Oracle Cross-Channel Contact Center Cloud 2017 Implementation Essentials — passing it earns you the Oracle Cross-Channel Contact Center Cloud 2017 Certified Implementation Specialist certification, a credential positioned at the Specialist level. It is built for candidates who want to validate the skills measured by Oracle Cross-Channel Contact Center Cloud 2017 Implementation Essentials. Depending on your track, the exam is also linked to the Oracle Service Cloud Certification Track certification, so one pass can move you toward more than one Oracle credential.

The 1z1-981 exam presents 72 questions to be completed within 120 minutes. That pace leaves little room for second-guessing: read each question carefully on the first pass, flag the ones you want to revisit, and keep moving instead of stalling on a single item. Before exam day, run at least one full timed session in the TestSimulate desktop or online test engine with a comparable question load — a steady rhythm under the clock is a trainable skill, and it is often what separates a pass from a near miss.

To pass the 1z1-981 exam you need 63%, and the official registration fee is USD 245. Keep in mind that a failed attempt means paying that fee again in full — retakes are not discounted. Given the cost, self-test before you book: if you can score comfortably above the passing mark on two or three consecutive timed TestSimulate practice tests, your budget is far better spent on the exam itself than on a retake.

No mandatory prerequisites; recommended 6+ months of hands-on implementation experience with Oracle Service Cloud / Cross-Channel Contact Center Cloud Because Oracle revises its certification programs from time to time, treat this as a starting point rather than the final word. Confirm the current eligibility requirements on the official Oracle exam page before you register.

Registration for the 1z1-981 exam is handled through the official channels below:

• Oracle University Exam Page
• Pearson VUE Oracle Registration

Delivery method: Online proctored or onsite at authorized Pearson VUE testing centers — pick the option that suits you best when booking your slot.

Oracle points Oracle Cross-Channel Contact Center Cloud 2017 Implementation Essentials candidates toward the following official courses:

• Oracle Cross-Channel Contact Center Cloud Implementation Training

Official courses build the foundation; pairing them with the 73 1z1-981 practice questions from TestSimulate turns that knowledge into exam-day readiness.

Yes. A free PDF demo of the 1z1-981 practice questions is available, so you can check the question style and answer quality before spending anything. Every purchase also includes 365 days of free updates — whenever Oracle adjusts the Oracle Cross-Channel Contact Center Cloud 2017 Implementation Essentials blueprint, your material is refreshed at no cost during that period. After the first year, you can extend the update service at a 50% discount from your member zone.

TestSimulate backs your purchase with a 100% Money Back Guarantee. If you take the corresponding exam within 60 days of purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip together with the official Score Report PDF within 2 days of your exam date; approved claims are processed within 7 days. The guarantee applies only to the exam matching your purchase, the candidate name must match the payer name, and it does not cover attempts taken within 3 days of purchase, candidates who downloaded the material but never sat the exam, expired orders, or free materials. If you would rather keep preparing, you can exchange the product for two free exam preparation packages of equal value and keep the update service on your original purchase.

Delivery is instant: your download is available right after payment, and a copy is emailed to you within one minute. If nothing arrives within 2 hours, check your spam folder and contact our support team. There is no limit on the number of computers you can install the software on.

The Oracle Cross-Channel Contact Center Cloud 2017 Implementation Essentials syllabus is organized into 6 domains. Among the headline areas are Reporting, Analytics, and Integration (15%), Core Business Objects and Customization (20%), Initial Setup and Configuration (20%). Rather than copying every subtopic here, we keep the complete, current outline in the Exam Topics section above — work through it domain by domain with the TestSimulate 1z1-981 practice questions so nothing on the blueprint catches you off guard.