Six Sigma Black Belt Certification - CSSBB (CSSBB) Free Practice Test

Question 1

Which of the following tools focuses on maximizing equipment effectiveness throughout the life of the equipment?

A. 6S

B. Jidoka

C. OEE

D. TPM

Correct Answer: D

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Question 2

After completion of the control phase, an improved process must continue to be monitored for which of the following reasons?

A. The next pilot run will address a new constraint.

B. It is less costly to improve the process a second time using the same resources.

C. The process owner needs time to learn the new process.

D. One or more of the constraints might move.

Correct Answer: D

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Question 3

Which of the following is an example of an effective goal statement in a project charter?

A. Reduce cycle time for parts to 3 days in two months

B. Reduce cycle time for parts from 10 days to 1 day by fiscal year end

C. Reduce defects to 10% per lot

D. Increase productivity levels from 5 to 7 units per hour on all shifts

Correct Answer: B

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Question 4

Which of the following tools is best to use for team conflict management?

A. Clearly written job descriptions

B. Ground rules

C. Cause and effect diagrams

D. Activity network diagrams

Correct Answer: B

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Question 5

A team developed the following plot to compare residuals versus fitted values. On the basis of this plot, which of the following conclusions can be drawn, if any?

A. The variance is decreasing.

B. The variances are equal.

C. The variance is increasing.

D. There is insufficient information to draw a conclusion.

Correct Answer: C

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Question 6

A training skills gap analysis is performed to

A. develop a list of participants for a process improvement training program

B. determine what the appropriate process improvement training program budget should be

C. determine the training course organization, content, and timetable

D. identify what specific areas of knowledge need to be improved through training

Correct Answer: D

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Question 7

Which of the following is a factor in a designed experiment for the process of baking a pie?

A. Texture of the pie

B. Cooking time

C. Flavor of the pie

D. Color of the crust

Correct Answer: B

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Question 8

What methodology focuses on improving customer satisfaction by decreasing defects, variation, cycle time, and waste?

A. Total quality management

B. Kaizen

C. PDCA

D. Lean Six Sigma

Correct Answer: D

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Question 9

Which of the following factors within an organization would most likely reduce the likelihood that Six Sigma projects will be successfully implemented?

A. There are not enough Black Belts currently employed by the organization.

B. Effective communication within an organization is emphasized at all levels.

C. The overall corporate strategy is not clearly defined.

D. Project status meetings are not held frequently enough.

Correct Answer: C

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Question 10

Applying the theory of constraints during the DMAIC process would affect which of the following deliverables?

A. Updated FMEA

B. Benchmark analysis

C. DOE plan and results

D. Improvement strategy

Correct Answer: D

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Question 11

The best method of reducing resistance to change is to

A. show resistant employees how they will benefit

B. train resistant employees in the concepts of Six Sigma

C. promote resistant employees to team leadership positions

D. send resistant employees to quality training courses

Correct Answer: A

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ASQ Six Sigma Black Belt Certification - CSSBB (CSSBB) Free Practice Test