ServiceNow Certified System Administrator (CSA) Free Practice Test

Question 1

When designing a flow, how do you reference data from a record, in that flow?

A. Add the table reference using the slush bucket

B. Drag the table icon onto the flow definition

C. Specify the source table on the data pill related list

D. Use the condition builder to specify the desired values

E. Drag the data pill onto the flow definition

Correct Answer: E

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 2

What is the platform name for the Group table?

A. group

B. Sys_group

C. SyS_USer_group

D. sys_groups

Correct Answer: C

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Question 3

When managing tags, you can adjust who is able to see it. What are the visibility options?
Choose 3 answers

A. Groups and Users

B. Everyone

C. Roles and Permissions

D. Admins

E. Me

Correct Answer: A,B,E

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 4

Which of the following methods are useful in Access Control scripts?

A. gs.hasRole() and currentisNew()

B. _user.hasRole() and current.isNewRecord()

C. g_user.hasRole()andcurrent.isNew()

D. gs.hasRole() and current.isNewRecord()

Correct Answer: D

Question 5

What intuitive development interface guides users through the initial application development process?

A. Flow Designer

B. Guided Tour Designer

C. Guided Application Creator

D. ServiceNow Studio

Correct Answer: C

Question 6

Which one of the following is true for a table with the " Allow configuration " Application Access option selected?

A. Only the in scope applications scripts can create Business Rules for the table

B. Out of scope applications can add new tables to the scoped application

C. Out of scope applications can create Business Rules for the table

D. Any user with the application ' s user role can modify the application ' s scripts

Correct Answer: C

Question 7

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

A. Can Read

B. Can Write

C. Can Contribute

D. Can Author

E. Cannot Author

Correct Answer: C

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 8

ServiceNow contains over 25 different report types. What are some of the types?
Choose 5 answers

A. Speedometer

B. Pie

C. Horizontal Bar

D. Semi-Donut

E. Thermometer

F. Donut

G. Odometer

Correct Answer: A,B,C,F,G

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 9

Which objects can you use in a Scheduled Script Execution (Scheduled Job) script?

A. GlideSystem and GlideRecord

B. GlideUser and GlideRecord

C. GlideSystem and current

D. GlideRecord and current

Correct Answer: A

Question 10

Exportitem table is extended from Item Table with the additional column of ItemCountry added. The Item table contains the columns ItemName and ItemQty.
Which fields are available in the Exportitem Table?

A. Only ItemName, ItemQty

B. ItemCountry, Number

C. Only ItemCountry

D. ItemName, ItemQty, and ItemCountry

Correct Answer: D

Question 11

Which of the following is used to categorize, flag, and locate records?

A. Favorites

B. Bookmarks

C. Tags

D. Search

Correct Answer: C

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 12

How can administrators utilize the same content for different notification channels?

A. Provide Common notification content

B. Enable Actionable notification content

C. Set up Related notification content

D. Configure Default notification content

Correct Answer: A

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 13

Which of the following allows a user to edit field values in a list without opening the form?

A. List Editor

B. Edit Menu

C. Data Editor

D. Form Designer

Correct Answer: A

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 14

Knowledge Base Search results can be sorted by which of the following? (Choose three.)

A. Number of views

B. Most recent update

C. Popularity

D. Relevancy

E. Manager assignment

Correct Answer: B,C,D

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

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ServiceNow Certified System Administrator (CSA) Free Practice Test