Last Updated: Sep 10, 2026
No. of Questions: 36 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Supplies 2020 |
| Exam Number: | HP2-I14 |
| Related Certifications: | HP Sales Certified - Printing and Personal Systems |
| Real Exam Qty: | 30-36 |
| Exam Duration: | 90 minutes |
| Passing Score: | 700 out of 1000 |
| Exam Price: | $125–$150 USD (varies by region) |
| Available Languages: | English |
| Exam Format: | Scenario-based, Multiple Choice (single/multiple response) |
| Certificate Validity Period: | 2 years |
| Recommended Training: | HP Official Sales Training |
| Exam Registration: | HP Certification Portal Pearson VUE Registration |
| Sample Questions: | HP HP2-I14 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended basic knowledge of HP printing products and sales experience |
| Official Syllabus URL: | https://certification-learning.hp.com/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Supplies Sales Cycle & Value Proposition | 30% | - Hidden costs of non-genuine supplies - Quality, reliability, and yield advantages - Identifying customer needs and pain points - Positioning Original HP supplies benefits |
| Topic 2: Business Outcomes & Competitive Differentiation | 15% | - Protecting printer hardware and warranty - Reducing downtime and service calls - Maximizing long-term customer value |
| Topic 3: HP Programs, Tools & Sustainability | 25% | - HP Planet Partners recycling program - HP Instant Ink and subscription services - Sustainability and environmental impact - HP sales and support resources |
| Topic 4: HP Supplies Portfolio | 30% | - HP JetIntelligence and ink technologies - HP specialty media and paper - Original HP ink and toner cartridges - Comparison with non-HP supplies |
The HP2-I14 exam is the official HP exam behind HP Selling HP Supplies 2020 — passing it earns you the HP Sales Certified - Selling HP Supplies 2020 certification, a credential positioned at the Sales / Associate level. It is built for candidates who want to validate the skills measured by HP Selling HP Supplies 2020. Depending on your track, the exam is also linked to the HP Sales Certified - Printing and Personal Systems certification, so one pass can move you toward more than one HP credential.
The HP2-I14 exam presents 30-36 questions to be completed within 90 minutes. That pace leaves little room for second-guessing: read each question carefully on the first pass, flag the ones you want to revisit, and keep moving instead of stalling on a single item. Before exam day, run at least one full timed session in the TestSimulate desktop or online test engine with a comparable question load — a steady rhythm under the clock is a trainable skill, and it is often what separates a pass from a near miss.
To pass the HP2-I14 exam you need 700 out of 1000, and the official registration fee is $125–$150 USD (varies by region). Keep in mind that a failed attempt means paying that fee again in full — retakes are not discounted. Given the cost, self-test before you book: if you can score comfortably above the passing mark on two or three consecutive timed TestSimulate practice tests, your budget is far better spent on the exam itself than on a retake.
No mandatory prerequisites; recommended basic knowledge of HP printing products and sales experience Because HP revises its certification programs from time to time, treat this as a starting point rather than the final word. Confirm the current eligibility requirements on the official HP exam page before you register.
Registration for the HP2-I14 exam is handled through the official channels below:
Delivery method: Online proctored or onsite at Pearson VUE test centers — pick the option that suits you best when booking your slot.
HP points HP Selling HP Supplies 2020 candidates toward the following official courses:
Official courses build the foundation; pairing them with the 36 HP2-I14 practice questions from TestSimulate turns that knowledge into exam-day readiness.
Yes. A free PDF demo of the HP2-I14 practice questions is available, so you can check the question style and answer quality before spending anything. Every purchase also includes 365 days of free updates — whenever HP adjusts the HP Selling HP Supplies 2020 blueprint, your material is refreshed at no cost during that period. After the first year, you can extend the update service at a 50% discount from your member zone.
TestSimulate backs your purchase with a 100% Money Back Guarantee. If you take the corresponding exam within 60 days of purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip together with the official Score Report PDF within 2 days of your exam date; approved claims are processed within 7 days. The guarantee applies only to the exam matching your purchase, the candidate name must match the payer name, and it does not cover attempts taken within 3 days of purchase, candidates who downloaded the material but never sat the exam, expired orders, or free materials. If you would rather keep preparing, you can exchange the product for two free exam preparation packages of equal value and keep the update service on your original purchase.
Delivery is instant: your download is available right after payment, and a copy is emailed to you within one minute. If nothing arrives within 2 hours, check your spam folder and contact our support team. There is no limit on the number of computers you can install the software on.
The HP Selling HP Supplies 2020 syllabus is organized into 4 domains. Among the headline areas are Business Outcomes & Competitive Differentiation (15%), HP Supplies Sales Cycle & Value Proposition (30%), HP Programs, Tools & Sustainability (25%). Rather than copying every subtopic here, we keep the complete, current outline in the Exam Topics section above — work through it domain by domain with the TestSimulate HP2-I14 practice questions so nothing on the blueprint catches you off guard.
Question 1
What advantage do Original HP PageWide cartridges provide?
A. They use proprietary algorithms to help determine print history and print behavior for specific printers.
B. They print to the end of the page consistently, avoiding half-printed and poor-quality pages when the cartridge is ready for replacement.
C. They use industry-standard formulations of black and color Inks to allow easy and affordable refills.
D. They come with a lifetime replacement warranty.
Question 2
A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?
A. Low-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.
B. Service technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.
C. Non-HP cartridges (ail prematurely 70% of the time.
D. Use of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.
Question 3
A potential customer has a reputation for being a strong leader in sustainability in their industry. How should you position Original HP toner cartridges for this customer? (Select two.)
A. Explain how HP calculates the amount of recyclable metal content in Original HP toner cartridges to determine the percentage of total recycled content.
B. Explain that 100% of Original HP toner cartridges contain between 5-45% post-consumer or post-industrial recycled content.
C. Original HP cartridges never go into landfills when recycled through the HP Planet Partners programs.
D. Use a search engine to show how other HP customers have maintained their sustainability service levels.
Question 4
A customer has asked for Information supporting your recommendation of Original HP cartridges. What can you provide to this customer to support the HP value proposition? (Select two.)
A. user testimonials
B. Informed decisions
C. studies and briefs
D. low-cost replacements
E. warranty Information
Solutions:
| Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: B,C | Question 4 Answer: A,C |
Beau
Cedric
Dunn
Godfery
Jeffrey
Magee
Haley
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