Selling HP Printing and Personal Systems Hardware (HP2-B109) Free Practice Test

Question 1

Your customer needs a personal computing device for their reception area. Which form factor would you recommend?

A. Tower (TWE)

B. All in One (AiO)

C. Small Form Factor (SFF)

D. Q Ultra Slim Desktop (USDT)

Correct Answer: B

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Question 2

Before presenting a feature or advantage of a certain solution to a customer, what types of questions should you ask?

A. Questions that uncover or create the customer's business and IT needs

B. Questions that determine competitors that the customer is considering

C. Questions that confirm the HP product they are seeking

D. Questions that establish the customer's attitude toward your proposals

Correct Answer: A

Question 3

Which product would you recommend to a customer who needs a dedicated device connected to their PC to scan approximately 1,500 documents per day?

A. HP LaserJet Enterprise Flow Color MFP 575

B. HP LaserJet Enterprise Flow MFP M525

C. HP Digital Sender Flow 8500 Document Capture Workstation

D. HP Scanjet Enterprise Flow 5000 s2 Sheet Feed Scanner

Correct Answer: D

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Question 4

Your customer will be installing 100 Z1 workstations in a large room. Their current installation is so noisy that the users are complaining they cannot work effectively. How would you describe the approximate noise level these 100 workstations will make?

A. quieter than a calm room, like a library, 20-30 db

B. quieter than a mosquito, 0 db

C. quieter than traffic on a busy road, 80-90 db

D. quieter than a washing machine/dishwasher, 42-53 db

Correct Answer: D

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Question 5

Which feature of the HP Flow MFPs results in fast and accurate digitization and retrieval of documents of different sizes, thicknesses and types?

A. Wireless Direct

B. Embedded Scan to Cloud

C. Capture-Optimized

D. End-to-End Security

Correct Answer: C

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Question 6

Which HP capability allows users to safely send encrypted files to colleagues?

A. HP Web Jetadmin

B. HP self-encrypted hard drives

C. HP Trust Circles

D. HP Biosphere

Correct Answer: C

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Question 7

HOTSPOT
Match each high performance workstation-based application to its sector.

Correct Answer:

Explanation:
Healthcare - picture archiving and communication system (PACS) Product Design and Development - Mechanical Computer Aided Design Finance - Solutions for traders Digital Media & Entertainment - Animation

Question 8

What is a benefit of business value selling?

A. It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.

B. It ensures customers are able to realistically compare product features and advantages and determine the best solution for their organization.

C. It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.

D. It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.

Correct Answer: D

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HP Selling HP Printing and Personal Systems Hardware (HP2-B109) Free Practice Test