Salesforce Certified Sales Cloud Administration (ADM-251) Free Practice Test

Question 1

Arrange the steps to view record related lists in the correct order (using Salesforce Classic).

A. Open the record or highlight it in the view

B. Open the menu to display the group of objects associated with the selected record

C. Select the required type of related recordsfrom the displayed objects

Correct Answer: A,B,C

Question 2

Which option best identifies with the Chatter Home Page?

A. Everyone can see what you post here. Displays posts from everyone you're following.

B. Only users with access rights can view or post here.

C. Everyone can see what you post here. Only displays posts directed to you.

Correct Answer: A

Question 3

CORRECT TEXT
How would you describe a quota?

Correct Answer:

A
benchmark of how much revenue and/or units you should sell within a time frame.

Question 4

What does Salesforce usability mean?

A. How easily can customers achieve their goals usingSalesforce

B. What is the ratio of Salesforce usersto the amount of sales

C. How satisfied Salesforce users are with the application

D. How many users log on toSalesforce on a daily basis

Correct Answer: A

Question 5

A strong pipeline requires trusted data. Which of the following example describes a need for trusted data?

A. Leads are qualified butnot routed to the right people

B. Leads are tracked in separate systems, not accessible by all

C. As business matures, it becomes difficult to identify right prospects

D. Campaigns are launched without communicating the follow-up plan

Correct Answer: C

Question 6

Which of the following steps accurately describe the process map insales and marketing organizations?

A. Lead generation, lead qualification, opportunity conversion

B. Lead generation, lead qualification, revenue management (forecasting)

C. Lead generation and qualification, opportunity conversion, revenue management (forecasting)

D. Lead generation, revenue management (forecasting), lead qualification

Correct Answer: B

Question 7

CORRECT TEXT
How are currencies shown in reports?

Correct Answer:

Amounts
in reports are shown in their original currencies, but can be displayed in any active currency. You can change the currency used for report totals by selecting a currency from Show > Currencies. The default value for the drop-down is your personal currency. Forany amount, you can also choose to display the Converted column.

Question 8

CORRECT TEXT
How is Campaign influence different from ROI reports?

Correct Answer:

'Campaign influence' tracks pipeline and revenue for multiple campaigns, and ties all campaigns of a contact role to that opportunity for pipeline and ROI reporting. Reporting provides a view of the value generated through the creation of opportunities.

Question 9

Why are profiles important when managing security of records? (Select all that apply)

A. Profiles manage data visibility based on where users are placed

B. Profiles define auser's permission to perform different functions within Salesforce.

C. Profiles allow users Read permission only. Toallow Create, Edit, or Delete permissions, an admin must change the default setting.

D. When custom applications are installed or created, you can manage access at the profile level.

Correct Answer: B,D

Question 10

Universal Containers implemented new quoting functionality for sales representatives and needs to enable the same functionality for its partners.
How can this be accomplished?

A. Grant partner access to quotes and add the quotes related list to the partner opportunity page layouts.

B. Enable quotes and content in the partner portal to allow partners to store their PDF quotes.

C. Create a custom quote object to capture partner quotes on opportunities separate from non-partner quotes.

D. Update the partner sales process to include stages for managing and submitting partner quotes.

Correct Answer: A

Question 11

CORRECT TEXT
What is the difference between Salesforce for Outlook and Connectfor Outlook?

Correct Answer:

Salesforce
for Outlook is a Microsoft Outlook integration applicationthat lets you log emails in Salesforce. You can sync contacts, events, and tasks between Outlook and Salesforce. Settings are stored inconfigurations in Salesforce. Force.com Connect for Microsoft Outlook is an add-in that allows you to interact with Salesforce from Outlook. Connect for Outlook adds buttons and options to your Outlookuser interface.

Question 12

CORRECT TEXT
How is ROI calculated for campaigns?

Correct Answer:

ROI,
which is expressed as a percentage, is calculated as the net gain. Calculation is: Total Value Won Opportunities - Actual Cost/ Actual Cost.

Question 13

You can track only Assets sold by your company.

A. False

B. True

Correct Answer: A

Question 14

Universal Containers is expanding sales internationally and has created new price books to handle the various currencies for the five new countries. When a sales representative selects one of the new price books to add a product to an opportunity, there are no products available. What should be evaluated when troubleshooting this issue?

A. Confirm that the old pricebook is disabled for the sales rep

B. Confirm that the products and currencies are associated with the pricebook

C. Confirm that product line items on opportunities are enabled

D. Confirm that products are shared with the sales rep's role

Correct Answer: B

Welcome to TestSimulate

Salesforce Certified Sales Cloud Administration (ADM-251) Free Practice Test