Salesforce Certified OmniStudio Consultant (OmniStudio-Consultant) Free Practice Test

Question 1

A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data and, then enters additional information. In the next step, the process retrieves data from an external system.
In this scenario, which OmniStudio data tool should the consultant recommend?

A. DataRaptor Extract

B. DataRaptor Turbo

C. Integration Procedure

D. Calculation Procedure

Correct Answer: C

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Question 2

Ursa Major Solar requires a view that shows a parent FlexCard with account details and a child FlexCard with a list of related contacts. The business wants this entire component embedded on a standalone page accessible from the App Launcher, not tied to a specific record.
Which page type should the OmniStudio Consultant recommend for this requirement?

A. App Page

B. Record Page

C. Email Application Pane

D. Home Page

Correct Answer: A

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Question 3

A business has a requirement to display cases in a console for service agents. Cases can have avariety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case.
Which FlexCard functionality can be used to meet this requirement?

A. Styling

B. Flyouts

C. Conditional View

D. State

Correct Answer: C

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Question 4

A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority.
* Low or Medium priority cases should display case data and an Update Account Info action.
* High priority cases should include a red border, an alert notification, and an Escalate action.
What is the most efficient way to meet these requirements?

A. Create two FlexCards, one for Low / Medium priority cases and another for High priority cases.

B. Create two FlexCards with one card state each. Use conditions on the states to filter for priority.

C. Create a FlexCard with two card states. Use conditions on the state to filter for priority.

D. Create a FlexCard with one card state. Use conditions on the fields and actions to filter for priority.

Correct Answer: C

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Question 5

A company is designing a new console for contact center agents. The cards in the console need to display the following:
* " Open " cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
* " Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* " Closed " cases with case description, resolution, case closed date fields with alink to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?

A. Using card session variables and a single FlexCard with multiple flyouts

B. Using card filter and a single FlexCard with multiple flyouts

C. Using card filter and multiple FlexCards

D. Using card session variables and multiple FlexCards

Correct Answer: C

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Question 6

When a call center agent interacts with a customer, the agent must have all of the customer ' s related information available for a quick response. The business requires the agent to have access to:
* A view with information about a customer account
* A list of contacts and cases associated with the account
* All information should be on one screen
What OmnlStudio tool should be used to meet this requirement?

A. OmniScript

B. FlexCards

C. Customer IntellView

D. Lightning Record Page

Correct Answer: B

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Question 7

A business needs to retrieve data from custom objects in Salesforce and then send it using a prefillable PDF template. Before it can send the data, it needs to change the format of the dates and then change a currency value by rounding it and removing the decimals.
Which two OmniStudio tools should the OmniStudio Consultant use to meet these requirements?

A. OmniStudio Action

B. Data Mapper Extract

C. Data Mapper Transform

D. Calculation Procedure

Correct Answer: B,C

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Question 8

Which Omniscript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list.

A. Select

B. Calculation Action

C. Lookup

D. Date Mapper Extract Action

Correct Answer: A

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Question 9

When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverageon their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?

A. OmniStudio Action

B. DataRaptor Turbo

C. DataRaptor Transform

D. Calculation Matrices

Correct Answer: D

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 10

A consultant is designing a Flexcard for a client. The client wants to customize the look of each element on the Flexcard.
What tool should the consultant use to meet the client ' s requirements?

A. Use the style panel in the Flexcard Designer to customize the look of each element.

B. Use Omniscripts to customize the look of each element.

C. Use Data Mapper to customize the look of each element.

D. Use Integration Procedures to customize the look of each element.

Correct Answer: A

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Question 11

A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of " network issue " and submit the case data " as-is " to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers

A. DataRaptor Load

B. OmniScript

C. FlexCard

D. DataRaptor Turbo Extract

E. Integration Procedure

Correct Answer: A,D,E

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Question 12

An external system returns a complex JSON payload after an HTTP Action execution. The Integration Procedure (IP) must use only three specific fields from this payload for a subsequent Data Mapper action.
Which configuration step within the HTTP Action helps the OmniStudio Consultant ensure only the necessary data is managed and mapped internally within the IP?

A. Use a Set Values action immediately after the HTTP Action to manually filter the incoming JSON response.

B. Use the Response JSON Path setting to extract only the required three fields from the external system ' s JSON response, reducing the payload size.

C. Configure the HTTP Action to use a custom Apex class to manually parse and filter the response before it returns to the IP.

D. Pass the entire unprocessed JSON payload to the Data Mapper and rely on the Data Mapper to manually filter the required fields.

Correct Answer: B

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Question 13

A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact ' s email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?

A. DataRaptor Post Action

B. HTTP Action

C. Integration Procedure Action

D. DataRaptor Extract Action

Correct Answer: D

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Question 14

A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accour Eachstep uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits.
Which two suggestions should the consultant propose to address this concern?
Choose 2 answers

A. Combine the DataRaptors into an Integration Procedure

B. Add Limit filter in DataRaptor Extract

C. Replace the DataRaptor Extracts with DataRaptor Turbo Extracts

D. Add Order By filter in DataRaptor Extract

Correct Answer: A,C

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Salesforce Certified OmniStudio Consultant (OmniStudio-Consultant) Free Practice Test