Salesforce Certified Experience Cloud Consultant (Experience-Cloud-Consultant) Free Practice Test

Question 1

DreamHouse Realty (DR) plans to expand its business by offering insurance products ta home buyers. DR will use itsnetwork of independent agents to manage claims in their region. Agents will need to work with DR on settlement and adjustment approvals.
What should the Experience Cloud consultant recommend?

A. Create a self-service community for agents and an app for employees.

B. Create a digital experience for agents and an app for employees.

C. Create a digital experience for agents and share the URL with employees.

D. Create a peer-to-peer forum for agents and share the URL withemployees.

Correct Answer: B

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Question 2

Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this?
Choose 2 answers

A. Assign external users as the co-owners on records and create a digital experience for those users.

B. Add external users directly to approval queues and create a digital experience for those users.

C. Assign external users Super User accesson records and create a digital experience for those users,

D. Assign external users as approvers on records and create a digital experience forthose users.

Correct Answer: B,D

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Question 3

Get Cloudy Consulting is implementing an equity management solution for one of its financial clients. The solution will enable the external independent financial researchers to collaborate with internal portfolio control staff in a private Chatter group.
What should the Experience Cloud consultant recommend to meet the requirements for both personas?

A. Create a portal for external researchers and give internal staff access to the main org.

B. Give external researchers and internal staff access to the mam org.

C. Create a portal for external researchers and create an app for internal staff.

D. Create a portal for external researchers and give internal staff access to the portal.

Correct Answer: A

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Question 4

Ursa Major Solar wouldlike its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator to accomplish that?
Choose 2 answers

A. Remove Opportunity and Asset from the navigation Menu component in the property editor.

B. Remove Opportunity and Asset from theTitle Menu component in the property editor.

C. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.

D. Remove Opportunity and Asset from the object list in the Global Search Result component property editor.

Correct Answer: C,D

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Question 5

Universal Containers (UC) updates its Salesforce CMS content often to meet the needs of its customers. The site builder wants to use a template with out-of-the-box components that dynamically update the CMS content on its Experience Cloud site.
Which template should the site builder use?

A. Salesforce Tabs + Visualforce

B. Build Your Own (LWR)

C. Build Your Own (Aura)

D. Customer Service

Correct Answer: B

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Question 6

Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?

A. Email retail managers best practiceson how to manually share data.

B. Put retail managers in a manager role.

C. Give retail managers Super User access.

D. Set OWD to public, and manage access via Apex Sharing.

Correct Answer: C

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Question 7

Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?

A. The Community manager for Europe does not have System Administrator privileges.

B. The preconfigured Insights reports need to be modified to meet GDPR requirements.

C. The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.

D. The Experience Cloud site for Europe has more than a million users.

Correct Answer: B

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Question 8

Cloud Kicks (CK) wants to create a public site to recruit potential volunteers. Volunteenng events are stored in a custom VolunteeringEvent object.
How can CK give guest users access to a custom object?

A. Through guest user organization-wide defaults (OWD)

B. Through guest user Sharing Sets

C. Through guest userSharing Rules

D. Through guest user roles

Correct Answer: A

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Question 9

Dreamscape Flowers (DF) is planning to use Salesforce Partner Relationship Management (PRM) to manage partner lifecycle. DF is aware that SalesforcePRM can help with channel sales, lead distribution, and co- marketing with partners.
Which other three features come standard with Salesforce PRM that DF can leverage without any code customization?
Choose 3 answers

A. Case Escalation

B. Partner Value Score Matrix

C. Partner Incentivization Map

D. Chat

E. Al-Powered Knowledge Base

Correct Answer: A,D,E

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Question 10

Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.

A. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.

B. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.

C. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.

D. Changing the Salesforce CDN overwritesLDS defaults.

Correct Answer: B

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Question 11

The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.
What should the site administrator do to ensure they areable to set up partner users correctly?

A. Ensure that the Account has been enabled as a partner Account.

B. Double-check that the partner profile has been added to the CK site.

C. Ensure thatthe Contacts under the Account are enabled as partner users.

D. Double-check that the provided email addresses are correct.

Correct Answer: C

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Question 12

Which two Community licenses allow records to be shared with a criteria-based sharing rule?
Choose 2 answers

A. Partner Community

B. Customer Portal

C. Customer Community Plus

D. Customer Community

Correct Answer: A,C

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Question 13

Cloud Kicks (CK) has built a site using Salesforce Experience Builder. The CTO of CK wants to give customers the ability to log in to the site using their Google credentials. CK also wants to access customers' basic Google profile data when they log in so the company can serve content that matches customers' interests.
Mow should the Experience Cloud consultant implement this?

A. Create a custom self-registration page and a custom login page by using Visualforce and Apex controllers.

B. Create a custom login page using Lightning components and use the Google REST API to access customers' basic profile data.

C. Set up a login flow for communities that accepts the customers' Google credentials and matches with the credentials stored on the user records in Salesforce.

D. Create an Authentication Provider by choosing Google as the provider type and add relevant parameters to access the customers' basic profile data.

Correct Answer: D

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Question 14

Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.

A. Metadata API is ideal when multiple work streams are involved.

B. Metadata API can be used programmatically as well as declaratively.

C. Metadata API supports migrating all Communicates settings and features.

D. Metadata API is ideal for when the changes are complex.

Correct Answer: A,B,D

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Question 15

The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to Internal Salesforce users,unauthenticated visitors to the site, and third-party authenticated users.
Which two settings need to be configured on the draft article before it is published?
Choose 2 answers

A. Visible toEmployee

B. Visible to Guest User

C. Visible in Public Knowledge Base

D. Visible to Partner

Correct Answer: A,C

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Salesforce Certified Experience Cloud Consultant (Experience-Cloud-Consultant) Free Practice Test