Last Updated: Sep 06, 2026
No. of Questions: 154 Questions & Answers with Testing Engine
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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified B2C Solution Architect |
| Exam Number: | Arch-302 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 63% |
| Exam Price: | USD 400 (retake: USD 200) |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Data Architect Salesforce Certified Platform App Builder Salesforce Certified Integration Architect |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 60–65 |
| Exam Format: | Multiple-select, Multiple-choice, Scenario-based |
| Recommended Training: | Salesforce Trailhead Learning Path B2C Solution Architect Cert Prep |
| Exam Registration: | Pearson VUE Salesforce Certification Registration |
| Sample Questions: | Salesforce Arch-302 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE / Kryterion testing centers |
| Pre Condition: | Recommended: Platform App Builder, Integration Architect, Data Architect certifications; 2–3 years multi-cloud experience |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/b2c-solution-architect |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration Strategy | 23% | - Evaluate tools, middleware, and custom development needs - Design secure, scalable, and high-performance integrations - Select integration patterns and APIs |
| Topic 2: Data Models and Management | 25% | - Manage data quality, migration, and lifecycle - Plan data integration, synchronization, and governance - Define data models and relationships across systems |
| Topic 3: Functional Capabilities and Business Value | 7% | - Map customer journeys to B2C solutions - Evaluate product features and business outcomes - Recommend suitable Salesforce products for business processes |
| Topic 4: Architecture Design | 18% | - Address security, compliance, and data residency requirements - Design multi-cloud solution architecture - Illustrate interactions between Salesforce clouds and third-party systems |
| Topic 5: Discovery and Customer Success | 27% | - Validate architecture, systems of record, and risks - Define success criteria and implementation roadmap - Facilitate customer engagement and requirements gathering |
The Arch-302 exam, officially titled Salesforce Certified B2C Solution Architect, is the qualifying exam for the Salesforce Certified B2C Solution Architect certification, which sits at the Architect / Expert level. Earning it shows employers that you have the skills the credential stands for, and it is a solid step forward on a Salesforce career path. It also connects to Salesforce Certified Platform App Builder, Salesforce Certified Integration Architect, Salesforce Certified Data Architect, so the effort you put in now keeps paying off as you advance.
The Arch-302 exam gives you 60–65 questions to complete within 120 minutes. Do the math before exam day: divide the total time by the question count to set a steady per-question pace, and flag any item that stalls you so you can return to it after securing the easier points. The most reliable way to build that rhythm is a full timed practice test under the same limit, which is exactly what TestSimulate's test engines are designed for.
The passing score for Salesforce Certified B2C Solution Architect is 63%, and the official registration fee is USD 400 (retake: USD 200). Keep in mind that a retake means paying that fee again in full, which makes an honest self-check worthwhile: before you book, sit a timed practice test and make sure you are consistently scoring above the passing line with some margin to spare.
According to the official requirements: Recommended: Platform App Builder, Integration Architect, Data Architect certifications; 2–3 years multi-cloud experience. Eligibility rules do change from time to time, so confirm the current details on the official exam page before you register.
Registration for the Arch-302 exam is handled through the official channels below:
The exam is delivered in the following format: Online proctored or onsite at Pearson VUE / Kryterion testing centers. Pick a date that leaves room for at least one full timed practice test beforehand.
Salesforce recommends the following official training options for candidates preparing for Salesforce Certified B2C Solution Architect:
Courses build the foundation, but they work best alongside question practice. That is where TestSimulate comes in: the 154 practice questions in our Arch-302 package let you rehearse the exam format at your own pace and see exactly where you stand.
Yes — TestSimulate offers a free PDF demo of the Salesforce Certified B2C Solution Architect material, so you can review the question style and answer quality before you spend anything. After purchase, you also receive 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
If you take the corresponding exam within 60 days of your purchase and do not pass, you are covered by the 100% Money Back Guarantee under clear conditions. To claim a full refund, submit a scan of your exam enrollment slip and your official Score Report PDF within two days of the exam; requests are processed within seven days. Note that sitting the exam within three days of purchase is not eligible, purchases that were never followed by an exam sitting do not qualify, free materials and expired orders are excluded, and the candidate name must match the payer name. Prefer an exchange instead? You can swap your product for two free exam packages of equal value and keep your update service. Delivery is immediate: your Arch-302 material is ready for instant download and is also emailed to you within one minute of payment — contact customer service if nothing arrives within two hours. There is no limit on the number of computers you can install it on.
The current Salesforce Certified B2C Solution Architect syllabus is organized into 5 exam domains. The first three are:
For the full domain and subtopic breakdown, see the Exam Topics section above — that is the outline your TestSimulate practice questions are mapped to.
Question 1
An organization has a product catalog containing 500,000 unique SKUs and a total customer base of approximately 3 million customers, of which 250,000 are active in a given month. In order to better understand shopper behavior and build customer marketing journeys tailored to customer personas. the organization wants to track each product view event per customer and SKU across its commerce storefront.
Which integration and data storage architecture should a Solution Architect recommend to support this goal?
A. Leverage collect.js on the B2C Commerce storefront to track product page views which can be segmented in journeys using decision splits.
B. Store as records in Salesforce Platform custom objects, and use the Salesforce APIs to update from B2C Commerce and Marketing Cloud when a product is viewed on the storefront.
C. Store as B2C Commerce custom objects and, using jobs, transfer the data to Marketing Cloud on an hourly basis.
D. Store in a Marketing Cloud Data Extension, and use the Marketing Cloud APIs to update from B2C Commerce when a product is viewed on the storefront.
Question 2
Northern Trail Outfitters (NTO) wants to integrate its product information management (PIM) system with B2C Commerce so shopping experiences can be relevant, personalized, and seamless across channels. They need the ability to search for product deltas in the PIM system and reflect those changes in B2C Commerce on a scheduled basis. The Solution Architect recommends using MuleSoft Accelerator for B2C Commerce for this integration.
Which two benefits should the Solution Architect highlight about API-led connectivity while implementing the MuleSoft accelerator for B2C Commerce?
Choose 2 answers
A. It lets the business quickly integrate different systems without involving IT.
B. It enforces a distributed approach and allows for the creation of Experience APIs, Data APIs, and System APIs.
C. It enables self-service and an increase in productivity through reusable microservices and APIs.
D. It offers a template-driven approach for development.
Question 3
A company wants to migrate their existing in-house order management solution to the Salesforce Order Management product, which will trigger post-purchase transactional emails through Marketing Cloud. They are already using B2C Commerce, Service Cloud, and Marketing Cloud, as well as the B2C Commerce - Service Cloud Connector and Marketing Cloud Connect.
What are three actions that a Solution Architect must take when planning and deploying this solution? Choose
3 answers
A. Configure data extensions and triggered sends in Marketing Cloud to support transactional emails for ordering scenarios.
B. Migrate subscriber keys in Marketing Cloud to a new Order Management customer identifier.
C. Replace the Service Cloud Connector with an Order Management Connector for B2C Commerce.
D. Integrate Salesforce Order Management to B2C Commerce for order history and user self service.
E. Modify the Service Cloud Connector implementation to remove potentially conflicting features with the Order Management Connector.
Question 4
A financial company uses an external system for pricing and quotation.
What is the recommended approach to use the pricing and discount rules in the external system within Salesforce during the loan application process?
A. Use the Apex callout to retrieve the latest information from the external system during the loan application process.
B. Use the API callout component in Process Builder to retrieve the latest information from the external system during the loan application process.
C. Use an external object to store pricing and discount information.
D. Rebuild the logic used in the external system using Apex.
Question 5
A company uses B2C Commerce, Experience Cloud, and Marketing Cloud. Now the company wants to enable Social Login with Facebook, Google, and Twitter to increase their conversion rates. Currently, Customer Identity is in use and two types of accounts are available: Individual accounts and household accounts.
Which consideration should a Solution Architect keep in mind when configuring seamless cross-cloud identity?
A. Full access (full) scope will request access to all accessible data that the third-party provides.
B. To create the external authenticated profile in Commerce Cloud, Service Cloud will need to invoke a remote OAuth2 authentication request to Commerce Cloud.
C. The Commerce Cloud to Service Cloud connector supports both person account and contact accounts out-of-the-box.
D. Commerce Cloud will be the system of record for customer shopping data, including individual profile and authentication credentials.
Solutions:
| Question 1 Answer: A | Question 2 Answer: B,C | Question 3 Answer: A,D,E | Question 4 Answer: A | Question 5 Answer: D |
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