A. How can you select a new printer driver for a configured printer?

B. What can you infer about a connected peripheral if it doesn't appear in theSystem Information application?

C. How can you encrypt a disk without losing its contents?

D. What are the four default top-level folders visible in the Finder?

A. Resource contention occurs when fast user switching is enabled and a user tries to
access an item another user already has open in the background. Document contention
occurs when a user attempts to open a document another user has already opened.
Peripheral contention occurs when a user attempts to access a peripheral already in use by
another user's open application. Application contention occurs when the second user
attempts to access an application designed to run only once on a system.

B. The four methods used to eject a volume or disk from the Finder are:
Drag the disk icon to the Trash in the Dock.
Press and hold the Eject key for a few moments to unmount and eject optical media.
Select the volume you want to eject and choose Eject from the File menu.
In the Finder sidebar, click the small Eject button next to the volume you want to unmount
and eject.

C. To automatically connect a file share when the user logs in to the system, drag the
share from the Finder to the user's login items in Users & Groups preferences. Or you can
drag the share to the right side of the user's Dock, and it will automatically connect when
the user clicks the share's icon in the Dock.

D. Time Machine starts with a full copy of the file system to the backup disk. Then it
maintains a list of changes to the file system, and every hour copies only the changes to
the backup disk. In the backup, it creates a simulation of the full file system using hard links
for files that haven't changed.

A. Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the Macintosh HD partition, select the hard disk, and click Repair Disk.

B. In the OS X Utilities window, click Select Volume, click Continue, select the hard disk, and click Verify & Repair.

C. Select Disk Utility in the OS X Utilities window, click Continue, select the hard disk, and click Repair Disk.

D. Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the OS X Recovery partition, select the hard disk, and click Repair Disk.

A. Though Spotlight indexes file and folder permissions, it allows other users to search the contents of locally attached nonsystem volumes when ownership is ignored on thosevolumes.

B. From the Finder, you can encrypt a disk without losing its contents by secondary (or Control-) clicking the disk and then choosing Encrypt from the shortcut menu.

C. From the "Connect to Server" dialog in the Finder, you canconnect to:
Apple File Protocol (AFP)
Server Message Blocks/Common Internet File System (SMB/CIFS)
SMB2
Network File System (NFS)
Web-based Distributed Authoring and Versioning(WebDAV)
File Transfer Protocol (FTP) network file services

D. The Archive option in the Finder creates compressed zip archive files.

A. The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.

B. The master password is used to reset local account passwords.

C. A Safe Boot is initiated by holding down the Shift key during system startup

D. The system launchd process is ultimately responsible for starting every system process. It also manages system initialization and starts the loginwindow process.

A. An invalid startup keyboard shortcut is being pressed.

B. The folder that holds all the user home folders cannot be located or accessed.

C. The computer's firmware cannot locate a valid booter file.

D. The booter is unable to load a valid kernel.

A. How does the keychain system help protect yourinformation?

B. How can you verify that DNS host name resolution is working?

C. How does the IP use the MAC address to send messages between computers on a local area network (LAN)?

D. How do the four default System Preferences categories differ?

A. What's required to set up the iCloud Keychain service on multiple Apple devices?

B. What's the best source for acquiring printer drivers for OS X?

C. What's a network location? Who can access network locations?

D. What's a profile? How are profiles managed?

A. SLP

B. Bonjour

C. AppleTalk

D. DynDNS

A. Secure Empty Trash will perform a 7-pass erase on the contents of the Trash folder.

B. An item's ownership and permissions can be identified using the Info or Inspector windows in the Finder.

C. Any user that's FileVault enabled is allowed to unlock a FileVault 2-protected system. This includes any local or cached network user account that was enabled when FileVault 2 was set up or created after FileVault 2 was enabled. Further, administrators may return to Security &Privacy preferences to enable additional accounts.

D. All Apple software updates are handled via the Mac AppStore.

A. When a user changes his own account password, the system will keep his login keychain password in sync.

B. The master password is used to reset local account passwords.

C. Time Machine starts with a full copy of the file system to the backup disk. Then it maintains a list of changes to the file system, and every hour copies only the changes to the backup disk. In the backup, it creates a simulation of the full file system using hard links for files that haven't changed.

D. The Archive option in the Finder creates compressed zip archive files.

A. Any application that supports Auto Save and the Finder can manage document locking.

B. The Finder doesn't show items with periods at the beginning of their filenames or items with the hidden file flag enabled. Both methods for hiding items can only be managed from the command line interface.

C. During installation of OS X Mavericks, the only optional choice is to define an installation destination other than the Mac computer's current default system disk.

D. Quick Look uses a number of plug-ins that give it the capability to preview documents. These plug-ins live in Quick Look folders in any Library folder on OS X.