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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. When a salesperson updates a revenue item in an opportunity, the unsubmitted, unadjusted forecast is automatically updated to reflect the change. Identify the correct sequence of activities performed during this process.

A) Create new forecast items for transactions that meet forecast criteria, and update forecast items that no longer meet the forecast criteria.
B) Create new Forecast items for transactions that meet forecast criteria, update existing forecast items, and remove forecast Items that no longer meet forecast criteria.
C) Create new forecast items for transactions that meet forecast criteria, and remove existing Forecast items.
D) Create new Forecast items for transactions that meet forecast criteria, remove existing forecast items, and update forecast items that no longer meet the forecast criteria.
E) Update existing forecast items, and update forecast Items that no longer meet Forecast criteria.

2. Which three statements are true about the Resource Directory in Oracle Sales Cloud?

A) This is where sales resources can view all associated data (opportunity, lead, and customers).
B) This is where a sales person can view the complete reporting hierarchy.
C) This is where administrators can manage information about all resources, resource organizations, and teams.
D) This is where sales persons and sales managers can manage information about alt resources, resource organizations, and teams.
E) It provides information about sales resources, their organizations, teams, and roles.

3. Which set of mandatory activities is required to define Enterprise Structure in OSC?

A) Define Business Units, Define Reporting Structure, and Define Ledger
B) Define Legal Entities, Define Enterprise Structure, and Define Accounting Configurations
C) Define Enterprise, Define Legal Entities, and Define Chart of Accounts
D) Define Enterprise, Define Business Unit, and Define Legal Entities

4. A sales manager has been assigned to develop a reference program for his organization, with the primary objective of helping the sales organization to identify and position relevant references to prospects and increase sales productivity.
Select the activity that the sales manager would be able to perform in Oracle fusion Reference Management functionality.

A) Develop a reference program that includes reference registration.
B) Identity and manage the reference presence in industries.
C) Develop and manage reference activity thresholds and threats levels.
D) Build a comprehensive reference SWOT analysis.
E) Develop a reference program that includes reference incentives for wins.

5. A sales representative receives 50% revenue credit for an opportunity, and he or she should be protected from being removed from the revenue line when territory re alignment happens, for a specific period of time.
Select the solution to enable this scenario.

A) Enable lock alignment for the sales representative.
B) Enable edit access for the sales representative.
C) Enable resource protection for the sales representative and specify the Resource Protection Period.
D) Enable deal protection for the sales representative and specify the Resource Deal Protection Period.
E) Enable resource protection for the sales representative.

Solutions: