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NCCER Module 46101 Fundamentals of Crew Leadership Sample Questions:

1. Which of the following is the most serious issue an employee could face in terms of career growth?

A) not receiving an annual bonus
B) not being selected for Employee of the Month
C) not being granted a compensatory day off
D) not being given any opportunity for advancement

2. The MOST effective approach to the inability of two employees to work together would be to do what?

A) Pick the worker you think is causing the most trouble and threaten dismissal.
B) Write a memo to each of them ordering them to cooperate.
C) Write a memo to all crew members, without mentioning names, encouraging cooperation.
D) Speak directly to the individuals and to others to learn what the problems are.

3. How is accountability defined?

A) as giving an employee a particular task to perform
B) as the power to act or make decisions in carrying out assignments
C) as holding an employee responsible for completing a particular duty
D) as having the power to promote someone

Solutions: