Microsoft Dynamics 365 Sales Functional Consultant (MB-210) Free Practice Test
Question 1
You work in a sales role for an organization that uses Dynamics 365. You are managing an opportunity for a potential customer.
You need to create a quote that automatically includes all the products from the opportunity.
What should you do?
You need to create a quote that automatically includes all the products from the opportunity.
What should you do?
Correct Answer: C
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
Question 2
You are implementing Dynamics 365 Sales Insights for a company.
Sales team members must be able to view information about customers that have made purchases before and who will most likely purchase products again.
You need to set up this functionality.
What should you configure?
Sales team members must be able to view information about customers that have made purchases before and who will most likely purchase products again.
You need to set up this functionality.
What should you configure?
Correct Answer: B
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
Question 3
A company uses Dynamics 365 Sales. You have administrator privileges. The salespeople require the following functionality:
* Display all email correspondence between salespeople and customers in the timeline of the customer.
* View when customers open emails sent from Dynamics 365 Sales by a salesperson.
You need to configure the system.
Which features should you configure? To answer, drag the appropriate features to the correct requirements.
Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
* Display all email correspondence between salespeople and customers in the timeline of the customer.
* View when customers open emails sent from Dynamics 365 Sales by a salesperson.
You need to configure the system.
Which features should you configure? To answer, drag the appropriate features to the correct requirements.
Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
Question 4
You need to create invoices for all customers.
Which products should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Which products should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
Question 5
You need to help the salespeople prioritize their tasks
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
Question 6
You manage Dynamics 365 Sales. You have a sales territory named SalesTerritoryA which has an associated manager.
You need to create a new sales territory named SalesTerritoyB and assign the SalesTerritoryA manager to SalesTerritoryB.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
You need to create a new sales territory named SalesTerritoyB and assign the SalesTerritoryA manager to SalesTerritoryB.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Correct Answer:
Explanation:
Question 7
You manage a Dynamics 365 Sales environment. Many activities are associated with opportunities.
Managers must be able to determine how the relationship with customers is trending for each opportunity.
You need to implement a solution.
Which solution should you implement?
Managers must be able to determine how the relationship with customers is trending for each opportunity.
You need to implement a solution.
Which solution should you implement?
Correct Answer: A
Question 8
You are a salesperson using Dynamics 365 for Sales.
You need to be able to modify the product price on an active invoice that uses current pricing.
What should you do?
You need to be able to modify the product price on an active invoice that uses current pricing.
What should you do?
Correct Answer: C
Question 9
You experience the following issues when you work with quotes in Dynamics 365 Sales:
* An administrative assistant is unable to access the function to edit a quote in the system.
* The Send to customer option is unavailable after you enter a quote.
You need to resolve the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
* An administrative assistant is unable to access the function to edit a quote in the system.
* The Send to customer option is unavailable after you enter a quote.
You need to resolve the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-quote-sales
Question 10
You are a Dynamics 365 Sales administrator. You create a discount list.
The sales team needs to use the discount list for opportunities.
You need to ensure that the discount list is available and that products ate discounted as expected.
To what should you associate the discount list?
The sales team needs to use the discount list for opportunities.
You need to ensure that the discount list is available and that products ate discounted as expected.
To what should you associate the discount list?
Correct Answer: B
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
Question 11
A salesperson is viewing a My Activities list as a calendar.
The salesperson wants to change the status of a phone call by dragging an activity to a new status.
You need to ensure that the salesperson can switch their view type.
What should you do?
The salesperson wants to change the status of a phone call by dragging an activity to a new status.
You need to ensure that the salesperson can switch their view type.
What should you do?
Correct Answer: A
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).