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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. After an IP phone has been added to a Cisco Unified Communications Manager server, the administrator notices that the phone has a directory number that is not in the number range in use by the organization. He also notes that the directory number is 1000. What is the most likely cause?

A) The phone is configured on another server.
B) The phone may have auto-registered.
C) The phone number was misconfigured.
D) TFTP server is misconfigured
E) DHCP gave the phone the wrong directory number

2. The manager wants to see the user's last name first when using the Directory button on a Cisco IP phone. Which Cisco Unified Communications Manager Express configuration command changes the order of the name directory?

A) directory last-name-first in ephone-dn configuration
B) directory last-name-first in telephony-service configuration
C) directory first-name-last in telephony-service configuration
D) directory first-name-last in ephone-dn configuration

3. You are assigned the task of performing a manual backup of CDR data. Which account has access to the DRS by default?

A) Platform Administrative account
B) Cisco License Manager account
C) Master Agent account
D) Application end users account

4. Which command is useful to see if network layer information is being received at a PSTN gateway?

A) show gateway status
B) show ccm-manager status
C) show isdn status
D) show isdn q921
E) show isdn q931

5. Refer to the exhibit.

What is the reason that Cisco Unity Connection fails to find the Cisco Unified Communications Manager user with extension 6654?

A) The user is not a member of the Standard CTI Enabled user group.
B) The user has a Primary Extension correctly configured.
C) The user has already been imported into the Cisco Unity Connection database.
D) The user has not been synchronized with Cisco Unity Connection.

Solutions: