IBM ICS Social Software Sales Mastery Test v2 (M2040-642) Free Practice Test
Question 1
What is Web 2.0 all about?
Correct Answer: A
Question 2
What is one of IBM's key differentiators when it comes to delivering a Social Business solution?
Correct Answer: B
Question 3
A key part of Engaging Through Experiences, a social exceptional experience should be integrated, interactive, and ___________.
Correct Answer: C
Question 4
Which feature of IBM Sametime can be easily translated into quick return on investment for your customers?
Correct Answer: C
Question 5
What is one best practice that is very successful in delivering the Social Business message to a customer?
Correct Answer: C