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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. The business requirements for the BPM platform dictate that the runtime environment supports up to 10,000 unique users with up to 2,000 concurrent users during an 18 hour daily usage window with response times for user actions of less than 6 seconds in 95% of cases and no more than 10 seconds in any case. Who is responsible for ensuring that this expectation is met?

A) BPM Program Manager
B) BPM Developer
C) BPM Analyst
D) BPM Administrator

2. What WebSphere Lombardi Edition product feature provides developers the ability to reuse, and share assets?

A) snapshots
B) asset tagging
C) library
D) toolkits

3. A BPM program manager uses an agile playback methodology. Which one of the following is a bad practice for playback?

A) Scheduling playbacks every four to six weeks.
B) Having SMEs perform activities in the process portal.
C) Having the Process Owner lead the playback.
D) Demonstrating the flow with powerpoint and screenshots.

4. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?

A) Suggest no changes to the metrics.
B) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
C) Suggest that the COE should aggregate information on the ROI for each project.
D) Suggest that an additional category of metrics for defect rates be collected.

Solutions: