Google Cloud Certified - Professional Google Workspace Administrator (Google-Workspace-Administrator) Free Practice Test

Question 1

A user is experiencing intermittent issues accessing their Gmail inbox. Sometimes their Gmail loads slowly, and other times the user encounters error messages that haven't been documented. You need to effectively troubleshoot this recurring problem. What should you do?

A. Instruct the user to generate a HAR file the next time they experience slowness or an error.

B. Instruct the user to clear their browser cache and cookies.

C. Instruct the user to try to access Gmail from another device or network to see if the issue persists.

D. Check the Google Workspace Status Dashboard for any reported service disruptions.

Correct Answer: A

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Question 2

Your company has recently purchased a new domain name to use for the corporate email addresses. However, you are unable to access certain features in Google Workspace because the domain is not verified. You need to verify the domain. What should you do?

A. Purchase a SSL certificate for your domain.

B. Add an MX record to your DNS zone that points to Google Workspace.

C. Request a TXT record be added to the DNS zone by your domain registrar.

D. Contact Google support and request manual verification.

Correct Answer: C

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Question 3

Your organization is implementing a new customer support process that uses Gmail. You need to create a cost- effective solution that allows external customers to send support request emails to the customer support team.
The requests must be evenly distributed among the customer support agents. What should you do?

A. Use delegated access for a specific email address that represents the customer support group, and add the customer support team as delegates for that email address.

B. Create a Google Group, add the support agents to the group, and set the posting permissions to "Public."

C. Create a Google Group, enable collaborative inbox settings, set posting permissions to "Anyone on the web", and add the customer support agents as group members.

D. Set up an inbox for the customer support team. Provide the login credentials to the customer support team.

Correct Answer: C

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Question 4

You are employed at a multinational organization with offices around the world. You want to ensure that employees in each region receive region-specific emails in a timely manner with minimal administrative burden. When new employees are hired in each region, you want to automate the email distribution process so that staff changes are reflected quickly. What should you do?

A. Create a dynamic group for each region by setting the location as a condition.

B. Create a Google Group for each region and add the respective employees to the appropriate group.

C. Create a Google Group for each region and set permissions that allow employees to discover and join the groups.

D. Create a security group for each region, and apply the location label to allow employees to join based on their region.

Correct Answer: A

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Question 5

An employee is leaving your company and has numerous files stored in My Drive. Their manager wants to retain access to these files. You need to offboard the departing employee's Google Workspace account while ensuring that the manager can still access the files while following Google-recommended practices. What should you do?

A. Instruct the departing employee to share their My Drive folder with the manager before leaving. Delete the Google Workspace account on the departing employee's last day.

B. Transfer ownership of the departing employee's files to the manager during the user deletion process.

C. Use Google Vault to establish a retention policy for the organizational unit (OU) of the departing employee. Assign the Google Archived User license.

D. Download the departing employee's Drive data by using Google Takeout. Upload the data to the manager's Drive before deleting the departing employee's Google Workspace account.

Correct Answer: B

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Question 6

You are configuring data governance policies for your organization's Google Drive. You need to ensure that employees in the Research and Development department can share files with external users, while employees in the Finance department are blocked from sharing any files externally. What should you do?

A. Create a Drive trust rule that allows external sharing for the Research and Development organizational unit (OU) and another rule that blocks external sharing for the Finance OU.

B. Create a separate Google Workspace domain for the Finance organizational unit (OU) and disable external sharing for that domain.

C. Enable Vault for the Finance organizational unit (OU) to ensure that all files shared externally are retained and auditable.

D. Apply an organization-wide data loss prevention (DLP) rule that scans for sensitive information and prevents external sharing of those files. Apply that rule to the Finance organizational unit (OU).

Correct Answer: A

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Question 7

Your company has just started using Search Ads 360. You need to limit access to Additional Google services for your entire organization by using the Admin console. Only the marketing team and a specific group of users from the web design team should have access. What should you do?

A. Enable Search Ads 360 for the marketing organizational unit (OU). Create a sub-OU under the marketing OU. and move the web design team users who need access into this sub-OU.

B. Enable Search Ads 360 for the marketing organizational unit (OU). Create a new group in the Admin console that includes the web design team users who need access. Enable Search Ads 360 for that group.

C. Enable Search Ads 360 at the top level of your organizational structure.

D. Enable Search Ads 360 for both the marketing and web design team organizational units (OUs). Create a group to explicitly deny access to Search Ads 360. Assign the group to the web design users who should not have access.

Correct Answer: B

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Google Cloud Certified - Professional Google Workspace Administrator (Google-Workspace-Administrator) Free Practice Test