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Microsoft Enterprise Voice & Online Services with Microsoft Lync Server 2013 Sample Questions:

1. You plan to implement the response group for the support staff and to create the agent groups shown in the following table.

You need to configure the agent groups to meet the response group requirements.
How should you configure each agent group? (To answer, select the appropriate options for each group in the answer area.)
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2. You have a Lync Server 2013 infrastructure.
A user named Executive1 has an assistant named Assistant1. Assistant1 is configured as a delegate and
receives all of the calls for Executive1.
You need to modify the current voice solution to meet the following requirements:
-Ensure that some of the calls from other executives to Executive1 only ring on the Microsoft Lync 2013 client of Executive1.
-Ensure that Executive1 can receive the calls from the other executives when his presence status is set to Do Not Disturb.
What should you configure?

A) A response group
B) A private line
C) Simultaneous ring
D) Call Park

3. You need to recommend a solution to prevent calls to the Boston office from being routed over the PSTN. The solution must meet the Lync Server requirements. What should you include in the recommendation?

A) Two Lync Server 2013 Edge Servers
B) Two Lync Server 2013 trunks
C) A Lync Server 2013 Director pool
D) A Lync Server 2010 A/V Conferencing pool

4. You have a Microsoft Exchange Server 2010 Service Pack 2 (SP2) organization and a Lync Server 2013 infrastructure. You need to design a Unified Messaging (UM) solution to meet the following requirements:
Support a peak concurrency of 500 calls.
Connect to two Lync Server 2013 pools.
What is the minimum number of UM servers required?

A) 3
B) 5
C) 1
D) 2

5. Your company has a Microsoft Office 365 subscription and uses Microsoft Lync Online. After a long network outage, some users reports that they cannot sign in to the Microsoft Lync client and they receive the following error message:
"Cannot sign in to Lync. You may have entered your sign-in address, user name, or password incorrectly, or the authentication service may be incompatible with this version of the program. If your sign-in information is correct and the problem persists, please contact your system administrator."
You confirm that other users can sign in successfully. You need to ensure that all of the users can sign in to Lync Online. Which file should you delete on the users' client computer? To answer, select the appropriate file in the answer area.
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Solutions: