Change Management Foundation Exam (Change-Management-Foundation) Free Practice Test

Question 1

Which action, taken as part of the four-step emergent change process, addresses the current consequences of the change not yet being a reality?

A. Capture what people are experiencing in the present state

B. Create a vision statement that captures the desired future state

C. Identify what people are experiencing once the chances are complete

D. Develop a route-map for implementing the required changes

Correct Answer: D

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Question 2

Which of the following is a purpose of creating a change management plan when preparing for change?

A. Capture of full list of issues to be resolved before change can start

B. Document the set of typically recurring actions that contribute to change readness'

C. Record a list of all the change risks and the responsive actions required.

D. Provide a detailed schedule of project and their dependencies

Correct Answer: C

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Question 3

Both numerical and subjective methods can build a picture of how effective your change interventions are.
Which type of measure can help us to understand why, how, or what happened behind certain behaviours?

A. Qualitative

B. Lagging

C. Leading

D. Quantitative

Correct Answer: A

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Question 4

Which of the following statements about the 'change curve' are true?
1.The 'change curve' describes a normal human reaction to change
2.The 'change curve' only applies to changes that are perceived as negative

A. Neither 1 nor 2 is true

B. Both 1 and 2 are true

C. Only 2 is true

D. Only 1 is true

Correct Answer: D

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Question 5

Which is a correct description of how Tuckman's five phases of team development work in practice?

A. Teams may go backwards or oscillate between the stages

B. Once a stage is completed a team never returns to it.

C. An equal amount of time is spent in each stage

D. Successful teams always stay in the performing stage

Correct Answer: B

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Question 6

Which characteristic can be tracked using Mayfield's stakeholder radar technique?

A. The changes in roles and responsibilities during engagement

B. The power/influence that a stakeholder has in a change throughout its lite

C. Change in the stakeholder's engagement needs and domain

D. The interest that a stakeholder has in a change through its life.

Correct Answer: A

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APMG-International Change Management Foundation (Change-Management-Foundation) Free Practice Test