Download Pegasystems : PEGACPCSD23V1 Questions & Answers as PDF & Test Software
Last Updated: Aug 21, 2026
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Pegasystems PEGACPCSD23V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Interaction Management | 15% | - Pega Knowledge integration - Business conditions and verification - Dialog configuration |
| Topic 2: User Experience | 20% | - Composite UI patterns - Composite tabs configuration - Constellation UX best practices |
| Topic 3: Data Integration | 15% | - Entity and relationship configuration - Storage and external data options - Common Data Model purpose and components |
| Topic 4: Reporting | 5% | - Dashboard configuration - Insights creation |
| Topic 5: Business Outcomes | 5% | - Aligning implementation with business goals |
| Topic 6: Case Management | 10% | - Case templates and configuration - Service requests - Customer Service case creation best practices |
| Topic 7: Application Development | 15% | - Coexistence and modular reuse - Center-out architecture - Application development lifecycle |
| Topic 8: Channels | 15% | - Pega Call configuration - Email bots and voice channels - Digital Messaging and Messaging AI |
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