Certified Implementation Specialist-Event Management Exam (CIS-EM) Free Practice Test

Question 1

What would be an appropriate use case for having to write JavaScript in Event Management?

A. To change the value of the message key

B. To create a custom action within a subflow

C. To parse a node name out of your raw event data in an event rule

D. To automatically create an incident

Correct Answer: B

Question 2

In your environment, no alert CMDB, automated, or text based grouping is occurring. What is most likely the problem?

A. No event management rules have been defined

B. Application services are not operational

C. No correlation rules have been defined

D. The alert correlation property that enables grouping is set to false

E. No CMDB is configured

Correct Answer: E

Question 3

You have an event with a Source of 'Trap from Enterprise 111', but the alert created for this event shows a Source of 'Oracle EM'. If you want to change what this is set to, where in the event rule would you do this?

A. Event rule info tab

B. Event Filter tab

C. Transform and Compose Alert Output lab

D. CI Binding tab

Correct Answer: A

Question 4

Alerts are processed using which of the following? (Choose three.)

A. Java and Groovy scripts

B. Event action rules

C. Scheduled jobs

D. Event rules

E. Alert management rules

Correct Answer: C,D,E

Question 5

What does Now Assist for ITOM use to provide alert analysis?

A. Basic keyword matching in the alert description and tags

B. Third-party monitoring tool connectors with out-of-box alert rules

C. GenAI and the ServiceNow large language model

D. The unified service map and link view topology

Correct Answer: C

Question 6

What is the primary function of enrich automation in Service Operations Workspace?

A. To transform and compose event rules

B. To populate events with more meaningful information

C. To generate alerts populated with more meaningful information

D. To manage team roles and permissions

Correct Answer: C

Question 7

What is the primary benefit of using Now Assist for ITOM?

A. It reduces the need for licensing and store app installations

B. It eliminates the need for IT operators

C. It decreases the number of alerts generated

D. It provides an analysis in summary in easy-to- understand language

Correct Answer: D

Question 8

When creating an alert management rule, where would you specify a workflow to resolve a given condition?

A. In the Related Links section

B. From the Actions tab

C. From the Remediation tab

D. From the Launcher tab

Correct Answer: C

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Question 9

The MID Server requires an outbound connection on which port?

A. 445

B. 143

C. 443

D. 161

Correct Answer: C

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Question 10

Which step in the event rule configuration process enables you to ignore events and prevent alert generation?

A. Event options

B. Event filter

C. Transform and compose alert output

D. Threshold

Correct Answer: D

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ServiceNow Certified Implementation Specialist-Event Management (CIS-EM) Free Practice Test