Download GAQM : CHRM-001 Questions & Answers as PDF & Test Software
Last Updated: Jul 28, 2026
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GAQM CHRM-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Employee Dispute Resolution | - Asking Questions - The Peer Review Panel - The Peer Review Process - What is Peer Review? - Initiating the Process |
| Talent Management | - Development strategies - Identifying talent - Talent review meetings - Competency-based programs - Fostering engagement - Keeping people interested - Compensation and benefits - Talent management and performance management - Evaluating the talent plan - Communicating with high potentials - Creating a talent management plan - Conducting talent assessments - Succession planning |
| HR Training for the Non HR Managers | - Preparing for the Interview - Discipline - Conducting the Interview - Job Competencies - Employee Orientation - Forecasting - Position Profiles and Job Descriptions - Skills Inventory - Performance Reviews - Privacy Issues - Compensation and Benefits - Absenteeism - Diversity - Screening Resumes - Exit Interviews - Defining Human Resources - Job Analysis - Planning Training - Advertising Guidelines - Finding Candidates - Termination |
| Conducting Effective Performance Reviews | - Performance management checklists - Creating a performance development plan - Appraisal preparation - The performance management process - Common errors and solutions - Planning and conducting interview reviews - Types of performance reviews - Accepting criticism - Setting standards and goals - Coaching and maintaining performance - Feedback and communication skills |
| Conflict Resolution | - Conflict resolution styles - Role of communication in conflict resolution - Defining conflict and types of conflict - Conflict and its resolution - Helping others through conflict |
| Anger Management | - How anger affects thinking - Costs and pay-offs of anger - Using an anger log - Understanding what is anger - Managing anger - Communication tips and tricks |
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