Certified Agile Service Manager V2.1 (CASM) Free Practice Test

Question 1

Which statement about Agile is INCORRECT?
Agile is:

A. Applicable beyond software development

B. A set of guiding values and principles

C. Brought to life via frameworks, standards, and processes

D. A methodology

Correct Answer: D

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Question 2

How does the Agile Service Manager serve the Team?

A. Ensuring the Team is customer-focused

B. All of the above

C. Writing clear user stories

D. Removing impediments to their progress

Correct Answer: D

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Question 3

Which of the following roles should be included in an Agile Service Management Team?

A. Leader

B. Developer

C. Designer

D. Customer

Correct Answer: A

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Question 4

Which statement about Practice Backlog Refinement is TRUE?

A. It removes user stories that are not needed

B. All of the above

C. It determines the user stories for the next Sprint

D. It adds more detail to user stories

Correct Answer: B

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Question 5

Which is NOT an ITIL Guiding Principle?

A. Start where you are

B. Collaborate and promote visibility

C. Progress iteratively with feedback

D. Understand and increase the flow of work

Correct Answer: D

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