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BlackBerry 10 Support Specialist Sample Questions:

1. What has to be done to bring over an application from a BlackBerry OS (BBOS) smartphone to a BlackBerry 10 (BB10} smartphone?

A) Such applications can only be pushed from the server.
B) The application can be installed using a SD card containing the BBOS application.
C) The same BBID needs to be used to install the application.
D) Search the application using BlackBerry World from the BlackBerry 10 (BB10) smartphone and install it.

2. A BlackBerry 10 (BB10) user is able to browse internal and external sites but is unable to hit a File Share on the home network. Which of the following actions will most likely resolve this issue?

A) Add the corporate VPN profile
B) Add home Wi-Fi in the Network connections
C) Re-configure the Email profile
D) Turn on the BlackBerry Device cellular radio

3. A user has a BlackBerry 10 (BB10) device. When the user launches BlackBerry World they are unable to see many of the applications that others see. What does this indicate?

A) The BB10 device is not connected to the BlackBerry Network
B) The BB10 device is not provisioned for BlackBerry World
C) The BB10 device is in the BlackBerry World - Work
D) The BB10 device is not connected to the network

4. Which of the following is required in order to process an NFC transaction?

A) Both devices should be at least 20cm apart.
B) Very close proximity or tap of the communicating devices is necessary.
C) A valid Wi-Fi connection is necessary.
D) The battery of the BlackBerry 10 device should be 5% or more.

5. Where on the BlackBerry should an end user be directed to learn the different swipe gestures?

A) Language and Input in Device Settings
B) The Hub
C) Learn How Menu items in Setup
D) About Menu in Device Settings

Solutions: