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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Providers are components of one-X® Portal, each of which performs a specific role.
What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?

A) It provides directory information from the IP Office systems to one-X® Portal.
B) It handles the browser connections between users and the one-X® Portal server.
C) It provides access to the voicemail server for features such as message playback via the browser.
D) It handles telephony communications to and from the IP Office systems assigned to it.

2. Which application is utilized for upgrading IP Office Server Edition?

A) Web Manager
B) Linux Command Line Interface
C) System Status Application
D) Manager Application

3. Which configuration areas must be set up by all VoIP device users, agents, and hot desking users?

A) Services
B) Extension
C) User Rights
D) Telephony-Supervisor Settings
E) Mobility

4. Time profiles can be used to automate a customer's out-of-hours setting, and it is also possible to override these profiles manually to either deactivate or activate them.
What additional steps are required to allow customers to control the time profile using their phones?

A) Create a new hunt group with the time profile settings and assign the customer's extensions to it.
B) Create a new short code with the time profile settings and assign it to the customer's phones.
C) Create a new directory number with the time profile settings and assign it to the customer's phones.
D) Create a new user right group with the time profile settings and assign it to the customer's user accounts.

5. In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X® Portal are also installed at the same time. Therefore, by default they should both be running.
Which application would NOT be useful to check if they are in fact up and running?

A) Web Manager
B) System Status Application
C) Manager Application
D) Voicemail Pro Windows Client

Solutions: