Last Updated: Sep 02, 2026
No. of Questions: 69 Questions & Answers with Testing Engine
Download Limit: Unlimited
Our Online Test Engine & Self Test Software of TestSimulate 3304 actual study materials can simulate the exam scene so that you will have a good command of writing speed and time. Then multiple practices make you perfect while in the real Avaya 3304 exam. The package practice version will not only provide you high-quality 3304 exam preparation materials but also various studying ways.
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Syllabi change, and so do exams — Avaya Call Center Elite Implementation and Maintenance is no exception. TestSimulate refreshes its 3304 practice questions throughout 2026, and 365 days of free updates keep all 69 questions aligned with the current exam.
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Call Center Elite Implementation and Maintenance Exam |
| Exam Number: | 3304 (also referred to as 3304.1) |
| Certificate Validity Period: | Typically 2-3 years |
| Related Certifications: | Avaya Aura Call Center Elite Specialist |
| Real Exam Qty: | 60-69 |
| Exam Price: | $125 USD (may vary by region) |
| Passing Score: | 700 out of 1000 or 70% |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Response, Multiple Choice |
| Recommended Training: | Avaya Official Training: Implementing Avaya Aura Call Center Elite Avaya Documentation Library |
| Exam Registration: | Pearson VUE Registration Avaya Official Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | In-person at authorized Pearson VUE test centers or online proctored exam |
| Pre Condition: | No formal prerequisites; recommended: 1-2 years of experience with Avaya Aura platform and call center solutions |
| Official Syllabus URL: | https://downloads.avaya.com/css/P8/documents/100175255 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Services & Server Configuration | 25% | - Installation of core services - Configuring application and communication services - Integration with Avaya Aura Communication Manager |
| Topic 2: System Architecture & Overview | 15% | - Avaya Aura Call Center Elite components - Multichannel solution overview |
| Topic 3: Routing & Feature Implementation | 20% | - Advanced call routing strategies - Agent and supervisor features setup - Multichannel interaction management |
| Topic 4: Maintenance & Troubleshooting | 15% | - System monitoring and health checks - Log analysis and fault isolation - Backup, restore and software updates |
| Topic 5: Database Configuration | 25% | - Configuring Call Center Elite Multichannel databases - Database maintenance and optimization - Creating and managing ASMSDataX database |
The 3304 exam, officially titled Avaya Call Center Elite Implementation and Maintenance Exam , is the qualifying exam for the Avaya Aura Call Center Elite Implementation and Maintenance certification, which sits at the Professional / Intermediate level. Earning it shows employers that you have the skills the credential stands for, and it is a solid step forward on a Avaya career path. It also connects to Avaya Aura Call Center Elite Specialist, so the effort you put in now keeps paying off as you advance.
The 3304 exam gives you 60-69 questions to complete within 90 minutes. Do the math before exam day: divide the total time by the question count to set a steady per-question pace, and flag any item that stalls you so you can return to it after securing the easier points. The most reliable way to build that rhythm is a full timed practice test under the same limit, which is exactly what TestSimulate's test engines are designed for.
The passing score for Avaya Call Center Elite Implementation and Maintenance is 700 out of 1000 or 70%, and the official registration fee is $125 USD (may vary by region). Keep in mind that a retake means paying that fee again in full, which makes an honest self-check worthwhile: before you book, sit a timed practice test and make sure you are consistently scoring above the passing line with some margin to spare.
According to the official requirements: No formal prerequisites; recommended: 1-2 years of experience with Avaya Aura platform and call center solutions. Eligibility rules do change from time to time, so confirm the current details on the official exam page before you register.
Registration for the 3304 exam is handled through the official channels below:
The exam is delivered in the following format: In-person at authorized Pearson VUE test centers or online proctored exam. Pick a date that leaves room for at least one full timed practice test beforehand.
Avaya recommends the following official training options for candidates preparing for Avaya Call Center Elite Implementation and Maintenance:
Courses build the foundation, but they work best alongside question practice. That is where TestSimulate comes in: the 69 practice questions in our 3304 package let you rehearse the exam format at your own pace and see exactly where you stand.
Yes — TestSimulate offers a free PDF demo of the Avaya Call Center Elite Implementation and Maintenance material, so you can review the question style and answer quality before you spend anything. After purchase, you also receive 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
If you take the corresponding exam within 60 days of your purchase and do not pass, you are covered by the 100% Money Back Guarantee under clear conditions. To claim a full refund, submit a scan of your exam enrollment slip and your official Score Report PDF within two days of the exam; requests are processed within seven days. Note that sitting the exam within three days of purchase is not eligible, purchases that were never followed by an exam sitting do not qualify, free materials and expired orders are excluded, and the candidate name must match the payer name. Prefer an exchange instead? You can swap your product for two free exam packages of equal value and keep your update service. Delivery is immediate: your 3304 material is ready for instant download and is also emailed to you within one minute of payment — contact customer service if nothing arrives within two hours. There is no limit on the number of computers you can install it on.
The current Avaya Call Center Elite Implementation and Maintenance syllabus is organized into 5 exam domains. The first three are:
For the full domain and subtopic breakdown, see the Exam Topics section above — that is the outline your TestSimulate practice questions are mapped to.
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