Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam (3101) Free Practice Test

Question 1

You are performing an update of Communication Manager Messaging (CMM).
How do you update the Communication Manager Messaging software beginning in release 6.0.1?

A. System Platform Console Domain under Server Management > Patch Management

B. Choose the latest update file from the list of updates, available on the Communication Manager server hard drive and double-click to Install.

C. Download the current Service Pack from support.avaya.com or pids-avaya.com and apply it the System Management Interface

D. Download the current Remote field Updates from support.avaya.com and apply it via the system Management Interface.

E. Download the current Service Pack from support.avaya.com or p1ds.avaya.com and apply it via

Correct Answer: A

Question 2

Communication Manager Messaging (CMM) is down and upon checking the communication Manager Alarm log you find several trunk alarms associated with CMM trunk group.
Which document will be the most helpful to determine the meaning of alarm?

A. Avaya Aura Communication manager Server Alarms

B. Implementing Avaya Aura Communication Manager Messaging

C. Maintenance Alarms for Avaya Aura Communication Manager, media gateways and servers

D. Avaya Aura Communication manager Messaging Alarms and Errors

Correct Answer: A

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Question 3

You are planning a Communication Manager update
What two methods can be used to determine whether the update is service affecting? (Choose two)

A. Read the service-affecting conditions on the Software Version page in the CM SMI

B. Read the service-affecting conditions on the Virtual Machine Management pages In System

C. Read the service-affecting conditions on the Manage Updates page in the CM SMI

D. Read the service-affecting conditions on the Patch Detail page in System Platform

E. Read the service-affecting conditions In the PCN/PSN that accompanies the CM update.

Correct Answer: D,E

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Question 4

Which two types of violations does the Communication Manager Security Violation Notification (SVN) feature monitor and report? (Choose two.)

A. Media gateway login violations

B. Station security code violations

C. System Management Interface (SMI) login violations

D. Remote access barrier code violations

E. Trunk access code (TA violations

Correct Answer: C,D

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Question 5

A mailbox must have a valid entry in the Type Field.
Which four options can you use In the Type field for a subscriber mailbox?

A. Call Answer, None, Broadcast, Auto-Attendant

B. None, Call Answer, Bulletin-board, Auto-Attendant

C. Bulletin-Board, None, Announcement-control, Auto-Attendant

D. Auto-Attendant, Guest mailbox, None, Bulletin-Board

Correct Answer: B

Question 6

You are calling a station and it continues to ring but does not go to voicemail. The Communication Manager Messaging hunt group number can be called and It works fine.
What can the problem be?

A. Voicemail is currently down

B. Send all calls Is not activated at the Station

C. The station does not have the correct coverage option set.

D. A portion of the voice channels show a state of MANOOS.

Correct Answer: C

Question 7

An IP telephone is registered and has dial tone, but Telephones In the same work area work properly.
What Is the likely source of the problem?

A. Faulty gateway port

B. Incorrect dial plan

C. Trunk group administrator

D. Station administration

Correct Answer: D

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Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting (3101) Free Practice Test