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Download Salesforce : NP-Con-101 Questions & Answers as PDF & Test Software

Updated: Jun 01, 2026

No. of Questions: 269 Questions & Answers with Testing Engine

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NP-Con-101 Practice Q&A's

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.
Which marketing automation tool should a consultant recommend?

A) Salesforce Flow
B) Email Studio
C) Pardot
D) List Emails


2. A nonprofit organization needs to import a list of donations made at a recent gal a. Several of the donors have more than one mailing address. What is the correct order of objects to import data in Salesforce?

A) Account, Address, Contact, Campaign, Opportunity
B) Opportunity, Campaign, Contact, Address, Account
C) Contact, Opportunity, Account, Address, Campaign
D) Lead, Account, Address, Campaign, Opportunity


3. A nonprofit organization wants to use a multi-channel marketing tool for its email, social, and text messaging engagement. Which solution should the consultant recommend?

A) Community Cloud
B) Marketing Cloud
C) Service Cloud
D) Pardot


4. A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign.
Which feature should the consultant configure to record the donor's campaign response?

A) Automatic Campaign Member Management
B) Customizable Campaign Influence
C) Custonwable Rollups
D) Sales Process


5. A nonprofit organization using NPSP does a lot of mailings and wants to ensure states and countries are entered accurately into Salesforce. The nonprofit has heard about State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists for NPSP?

A) Predefined State and Country abbreviations on Address records must be used
B) NPSP Data Import object doesn't support State and Country abbreviations in picklist form
C) State and Country Picklist values can only be configured on the Address object
D) The Individual ("Bucket") account model does not support State and Country Picklists


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: A,B

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