Download WGU : Information-Technology-Management Questions & Answers as PDF & Test Software
Updated: Sep 22, 2026
No. of Questions: 214 Questions & Answers with Testing Engine
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WGU Information-Technology-Management Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
|---|---|
| Exam Name: | Information Technology Management |
| Exam Number: | QGC1 |
| Related Certifications: | Bachelor of Science in Information Technology Management |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Scenario-based |
| Certificate Validity Period: | N/A |
| Exam Price: | Included in Tuition |
| Sample Questions: | WGU Information-Technology-Management Sample Questions |
| Exam Way: | Online Proctored Exam |
| Pre Condition: | Prior coursework in general education and business foundations |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees/it-information-technology-management-bachelors-program.html |
WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security and Risk Management | - Risk Management and Cybersecurity |
| Information Systems Management | - Map Applications and Information Systems Value - Hardware, Software, and Networking - Information Systems Acquisition and Development |
| Ethics and Strategy | - Ethics in Technology - Emerging Technologies - Bias and Legal Concerns |
WGU Information Technology Management QGC1 Sample Questions:
How do small and medium enterprise (SME)-focused enterprise resource planning (ERP) systems help small businesses?
- A. They simplify budgets by reducing reporting.
- B. They automate growth strategy design.
- C. They provide core functions at low cost.
- D. They deliver advanced forecasting.
Correct Answer: C 🗳️
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A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?
- A. Distribution management (DM)
- B. Operations management (OM)
- C. Supply chain management (SCM)
- D. Customer relationship management (CRM)
Correct Answer: D 🗳️
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
Which customer relationship management (CRM) feature supports efforts to keep existing customers over time?
- A. Lead qualification analysis
- B. Invoice scheduling
- C. Campaign scheduling
- D. Experience monitoring
Correct Answer: D 🗳️
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
Which benefit does a prototype provide to a client?
- A. Demonstration of interaction with the interface
- B. Blueprint of the entire project
- C. Static example of the finished product
- D. Detailed instructions for development
Correct Answer: A 🗳️
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
Which lifecycle stage of ITIL focuses on creating services and procedures?
- A. Service design (SD)
- B. Service transition (ST)
- C. Service strategy (SS)
- D. Service operation (SO)
Correct Answer: A 🗳️
Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).
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