Download HP : HP5-H10D Questions & Answers as PDF & Test Software
Updated: Oct 12, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
Download Limit: Unlimited
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HP5-H10D Practice Q&A's
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HP HP5-H10D Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Delta - Selling HP PPS ServiceOne Services |
| Exam Number: | HP5-H10D |
| Exam Price: | $120 USD |
| Real Exam Qty: | 50-60 |
| Exam Format: | Multiple Response, Single Response, Multiple Choice |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Passing Score: | 70% |
| Related Certifications: | HP Sales Certified - PPS ServiceOne Services |
| Recommended Training: | HP PPS ServiceOne Sales Training HP Partner Ready Portal |
| Exam Registration: | HP Certification Portal Pearson VUE Registration |
| Sample Questions: | HP HP5-H10D Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | Valid HP Sales Certified - PPS ServiceOne Services certification; intended for delta update only |
| Official Syllabus URL: | https://certification-learning.hp.com/ |
HP HP5-H10D Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP PPS ServiceOne Overview | 25% | - Delta update changes from previous version - PPS portfolio positioning - ServiceOne value proposition and benefits |
| Topic 2: Service Offerings and Coverage | 30% | - Care Pack services and contractual services - Deployment and support services - Warranty upgrades and extensions |
| Topic 3: Customer Needs and Solution Matching | 25% | - Identifying customer business and IT challenges - Aligning ServiceOne to customer requirements - TCO and ROI communication |
| Topic 4: Sales Process and Implementation | 20% | - Renewal and extension policies - Terms, conditions and eligibility rules - Quoting and registration procedures |
HP Delta -Selling HP PPS ServiceOne Services Sample Questions:
Which HP PPS Services allow customers to add leasing of the new hardware purchased within the
pricing?
- A. HP Standard Contractual Services
- B. HP Care Pack Services
- C. HP Custom Contractual Services
- D. HP Priority Services
Correct Answer: C 🗳️
Which service offers faulty hardware repair at a designated HP repair center?
- A. Travel repair
- B. Onsite repair
- C. Offsite repair
- D. Designated repair center exchange
Correct Answer: C 🗳️
Which customer challenges do HP PPS Services help to mitigate? (Select three.)
- A. Business downtime due to equipment failure
- B. Downtime during international business travel
- C. Reducing the percentage of devices lost in transit
- D. Saving up to 44% of the time to configure devices
- E. Ensuring a recovery time of 134 minutes
- F. Confidential data exposure due to equipment theft
Correct Answer: A,C,F 🗳️
HP Travel Risk Care Pack Service provides which benefit to the end-user?
- A. Availability in over 150 countries
- B. 24 hour coverage, including holidays
- C. Accidental Damage Protection
- D. An HP technician onsite next business day
Correct Answer: D 🗳️
Which service corresponds to the following discovery question:
"Do you meet the requirements of data protection regulations by physically controlling access to your
data?"
- A. Defective Media Retention
- B. Tracking and Recovery Services
- C. Installation
- D. Asset Tagging
Correct Answer: B 🗳️
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