Download Huawei : H21-287_V1.0 Questions & Answers as PDF & Test Software
Updated: Jul 03, 2026
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Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:
1. What is the primary benefit of using a "hybrid" AICC deployment model (combining on-premises and cloud components)?
A) It is the simplest to manage.
B) It is always the cheapest option.
C) It allows the customer to keep sensitive data on-premises while leveraging cloud scalability for variable workloads.
D) It does not require an internet connection.
2. When designing the network for a cloud-based AICC deployment, what is the primary benefit of using a Direct Connect or Express Route type of service instead of the public internet?
A) It is always less expensive than using the public internet.
B) It removes the need for any firewall security policies.
C) It provides a private, dedicated network connection with more consistent bandwidth and lower latency.
D) It automatically provides a backup connection.
3. In an omni-channel implementation, what is the technical challenge of maintaining a "persistent conversation state" when a customer switches from a web chat to a voice call mid-conversation?
A) It requires a shared session database that both the chat server and CTI can access with a common session ID.
B) The UAP automatically handles this without any additional configuration.
C) It can only be done if the voice call is placed through a special link in the chat window.
D) It is impossible to achieve without the customer providing an identifier each time.
4. In the context of project management for an AICC implementation, what does the term "phased rollout" refer to?
A) Installing all components at once.
B) Deploying the solution to groups of users or sites incrementally to mitigate risk.
C) Rolling back the software to a previous version.
D) Training agents after the system is live.
5. What is the primary function of a "load balancer" in front of a pool of AICC UAP web servers?
A) To balance the audio levels of calls.
B) To manage the workload of individual agents.
C) To distribute incoming agent connection requests evenly across the servers to prevent overload on any single one.
D) To load the software onto agent computers.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |
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